Citi Cards Customer Reviews - Page 2

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Citi Cards Ratings Summary

SUPPORT QUALITY
4.1
OUT OF 5
COMMUNICATION
4.2
OUT OF 5
RESPONSIVENESS
2.9
MINUTES - AVERAGE
OVERALL RATING
4.5
OUT OF 5


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Recent Citi Cards Reviews 16 - 30 of 75

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 by AF - from 1 yr ago

Incredibly helpful, as always. Read full review ›
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 by Anonymous - from 1 yr ago

had to speak to six reps before being told they couldn't unlock my internet access (first rep said that I called wrong number for citi busin Read full review ›
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 by regicidal.maniac - from 1 yr ago

Insistent robo-operator eventually gives you a live person after trying various ways to cajole you into entering data. Read full review ›
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 by rosemary carter - from 1 yr ago

talked with an arrogant,impatient,obnoxious rep who must have been trained bu CHARLIE SHEEN. Read full review ›
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 by LaDodgers6 - from 1 yr ago

very pleasantly surprised - 30 second response and talked to someone who spoke English Read full review ›
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 by Billfisher - from 1 yr ago

I just waited and and agent came on the line then asked my name and phone password. They already knew who I was from my phone number. Read full review ›
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 by Anonymous - from 1 yr ago

The first time I tried just waiting and not saying anything per another review, that seemed to get me to the point of transferring to a live Read full review ›
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 by Anonymous - from 1 yr ago

JUST QUIETLY WAIT Read full review ›
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 by photo156 - from 1 yr ago

I got an offer to join citi cards - keep in mind I have a loan with them for my house - never been late on nothing and a credit score of 731 Read full review ›
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 by Anonymous - from 1 yr ago

Direct line 1 866 311 4975 !!! Read full review ›
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 by Anonymous - from 1 yr ago

overseas call center, sub par as always. Read full review ›
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 by Did - from 1 yr ago

Extremely fast to get to the representative and very helpful. Read full review ›
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 by Anonymous - from 1 yr ago

Swell Read full review ›
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 by Sasha - from 1 yr ago

I hit the jackpot & got a rep that solved the problem pronto! after dealing w/little men from India for 3 days! Gr-r-r-r! Read full review ›
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 by JohnRamsey - from 1 yr ago

instructions to do and say nothing got through vm to the wait for a human queue in 2m15s. Read full review ›
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