Citi Mortgage Customer Reviews

“Citimortgage are liars and thieves period. It saddens me that the president bailed them out so they can continue to rob the public. They fla” Read full review ›

Write your own review...

by humom3x - from 5 mos ago

“I was suppose to be transferred to the foreclosure department and no one ever picked up the phone. I finally gave in and just hung up the p” Read full review ›

Write your own review...

by CowgirlUp - from 7 mos ago

“I have been on hold. 20m first attempt, 45m 2nd attempt almost an hour 3rd try and now have been on hold 30m... Now that is crazy. Either” Read full review ›

Write your own review...

by suzi - from 1 yr ago

“Service horrid. We paid for our taxes at closing, then after 3 months, our mortgage increased $200/month because our cashiers check apparen” Read full review ›

Write your own review...

by Anonymous - from 1 yr ago

“Close to impossible to get a human on the line; then they put you on hold, never to return; then your call gets dropped. Happened severaL t” Read full review ›

Write your own review...

by sox - from 1 yr ago

“They will not return phone calls or respond to e-mails. Guess they don"t need the business. ” Read full review ›

Write your own review...

by lacysno - from 1 yr ago

“ihave called CitiMortgage 6 times and still do not have a payoff for my realtor. they would not let me speak to someone in the US and they ” Read full review ›

Write your own review...

by rij - from 1 yr ago

“Customer service is lacking. When error is made on posting pay off and it is identified a direct phone nubmer to the payoff dept. should be ” Read full review ›

Write your own review...

by ower - from 1 yr ago

“Not bad, info was retained quickly!” Read full review ›

Write your own review...

by Anonymous - from 1 yr ago

“Completely worthless customer service. They are preventing me from refinancing. They have a dispute posted on my credit report dating back t” Read full review ›

Write your own review...

by Anonymous - from 1 yr ago

“their results in helping you out is SELL YOUR HOUSE! no understand in people situation, and no , one on one help. Misleading on phone number” Read full review ›

Write your own review...

by Anonymous - from 1 yr ago

“YOU ARE A "PATHETIC" COMPANY” Read full review ›

Write your own review...

by Anonymous - from 1 yr ago

“Had to be transferred to another deprtment but 0# did work to get me a live person” Read full review ›

Write your own review...

by grmncat - from 1 yr ago

“Everytime I think things have been resolved after spending hours on the phone, I just end up back at square one. They are misappropriating m” Read full review ›

Write your own review...

by Anonymous - from 2 yrs ago

“Keep entering 0 each time they ask you to make a choice. Even though it will tell you that response is not valid, eventually it WILL put you” Read full review ›

« Newest ‹ Prev Page 1 2 Next 15 › Oldest »

Long wait? Great service?

We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Citi Mortgage information besides reviews

Most commonly sought information by Citi Mortgage customers looking for reviews

›
Citi Mortgage Tips Tips, shortcuts, and time-savers from other customers like you
›
Best Citi Mortgage Phone Number Working together, the customer community always uncovers the absolute best way to call Citi Mortgage
›
Best Way to Contact Citi Mortgage There is also call-back, email, chat, and other contact information - and customers have voted for the best ones

Get Mobile