Citibank Customer Reviews

“they apologized for the inconvenience but if that were really true, they wouldn't send me unsolicited credit card offers that I have to call” Read full review ›

Write your own review...

by Anonymous - from 1 mo ago

“it was very good ” Read full review ›

Write your own review...

by td - from 4 mos ago

“Citi Bank is HORRIBLE> My card had unauthorized use and has been recharged a second time for the charges even though customer service claims” Read full review ›

Write your own review...

by Thank you - from 5 mos ago

“Got to a person quickly without entering long account numbers. The person was able to help with everything I wanted.” Read full review ›

Write your own review...

by Anonymous - from 6 mos ago

“just wanted to know my routing number and the lady was quick and helpful” Read full review ›

Write your own review...

by shastaguy - from 7 mos ago

“very helpful, but representative had a strong accent.” Read full review ›

Write your own review...

by filefish - from 7 mos ago

“If you get shunted to India, most likely you'll have a communication problem. Just ask for an American representative..they will switch you ” Read full review ›

Write your own review...

by filefish - from 7 mos ago

“If you get shunted to India, most likely you'll have a communication problem. Just ask for an American representative..they will switch you ” Read full review ›

Write your own review...

by Anonymous - from 8 mos ago

“The CSR was actually American and spoke clear/fluent English...what a relieve lol” Read full review ›

Write your own review...

by Anonymous - from 9 mos ago

“got cut off several times. passed the buck. no help ” Read full review ›

Write your own review...

by swimminpixi - from 9 mos ago

“once I pressed the right buttons, I got right through to a live person- no wait time!” Read full review ›

Write your own review...

by Anonymous - from 1 yr ago

“Less than 1 minute wait time, very personable service-woman.” Read full review ›

Write your own review...

by Anonymous - from 1 yr ago

“Less than 1 minute wait time, very personable service-woman.” Read full review ›

Write your own review...

by Ralzie - from 1 yr ago

“Person on the other end of the phone was difficult to understand, but I accomplished what I wanted.” Read full review ›

« Newest ‹ Prev Page 1 2 Next 1 › Oldest »

Long wait? Great service?

We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Citibank information besides reviews

Most commonly sought information by Citibank customers looking for reviews

›
Citibank Tips Tips, shortcuts, and time-savers from other customers like you
›
Best Citibank Phone Number Working together, the customer community always uncovers the absolute best way to call Citibank
›
Best Way to Contact Citibank There is also call-back, email, chat, and other contact information - and customers have voted for the best ones

Get Mobile