Citizens Bank Customer Reviews

“First things first, there is no "General Support" for Citizens Bank Help Line, All I wanted to know is why they charged me a Seven Dollar Ch” Read full review ›

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by RichN - from 11 mos ago

“I got great service from a woman that spoke English as her first language. I had no problems cancelling my bank card and getting a new one s” Read full review ›

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by Anonymous - from 11 mos ago

“its been 20 min so far and the recording said it would lees than 5 mins” Read full review ›

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by kerrykimrusso - from 1 yr ago

“Just keep pressing 0, no need to wait for the prompts. I had to hit it about four times. ” Read full review ›

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by halsey - from 1 yr ago

“I went around and around with the same questions from the automated system before I finally figured out how to speak to a person. That perso” Read full review ›

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by yomama - from 1 yr ago

“great” Read full review ›

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by jerseygrrrl - from 1 yr ago

“straightforward, to the point service. efficient and helpful.” Read full review ›

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by dmwasser - from 1 yr ago

“Excellent, very helpful!” Read full review ›

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by Skaith - from 1 yr ago

“Worst customer service I've seen from any bank I've ever dealt with. The corporate blamed the issue on the local bank, the local bank blame” Read full review ›

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by Anonymous - from 1 yr ago

“knew his stuff. was nice.” Read full review ›

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by Greenie - from 1 yr ago

“Its amazing how much more a person can do rather than having a computer” Read full review ›

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by Anonymous - from 1 yr ago

“very nice and helpful, didnt know my account number and was able to give it to me with just a few wuestions” Read full review ›

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by Anonymous - from 2 yrs ago

“good quick service” Read full review ›

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by Caroline - from 2 yrs ago

“They don't even come close to living their credo, and our conversation included the phrase "we don't consider our misinformation an error."” Read full review ›

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