Citizens Bank: problem resolved immediately
A Citizens Bank customer review by GetHuman user ~jim stylios from November 23rd, 2017
Background on ~jim stylios's case
GetHuman: ~jim stylios - can you tell our other Citizens Bank customers when your case took place?
~jim stylios: Yes I can. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Citizens Bank, and if so, how?
GetHuman: And which of these common Citizens Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~jim stylios a list of common Citizens Bank problems)
~jim stylios: "Complaint" was why I was trying to call.
~jim stylios's review of Citizens Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Citizens Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jim stylios: problem resolved immediately
GetHuman: Let's quantify your experience contacting Citizens Bank. On a scale of 1 to 5, how easy is it go get help on a Citizens Bank problem?
~jim stylios: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jim stylios: I'd give them a three out of five on communication.
GetHuman: And what about Citizens Bank's ability to quickly and effectively address your problem?
~jim stylios: For that I would say four out of five.
GetHuman: And finally- any advice for other Citizens Bank customers?
~jim stylios: Call them early in the day or late. Don't forget any personal or account information you might need for Citizens Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jim stylios taken from his Citizens Bank customer service problem that occurred on November 22nd, 2017.