by KFC.123
- 6 months ago
“First things first, there is no "General Support" for Citizens Bank Help Line, All I wanted to know is why they charged me a Seven Dollar Check Cashing Fee for a Personal Citizens Bank Check; When I have an account with them and they never charged me before or ever asked me if I have an account with them.
Second I waited 10 minutes on the phone for a live person, when they finally said they were connecting my call they hung up on me & No the call wasn't dropped.
How can their support be this terrible and they are still in business.
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Overall Quality
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Communication
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Waited
10 mins