Citizenship and Immigration Canada: Not helpful at all. Actually gave false informa...

A Citizenship and Immigration Canada customer review by GetHuman user ~warden from November 28th, 2017

Background on ~warden's case

GetHuman: ~warden - can you tell our other Citizenship and Immigration Canada customers when your case took place?
~warden: Yup. It was evening, on November 21st.
GetHuman: Did you reach out to Citizenship and Immigration Canada, and if so, how?
~warden: I used the 888-242-2100 number I found for on the GetHuman Citizenship and Immigration Canada customer phone number page I was on: Citizenship and Immigration Canada Customer Service Phone Number
GetHuman: And which of these common Citizenship and Immigration Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~warden a list of common Citizenship and Immigration Canada problems)
~warden: "Question" was why I was trying to call.

~warden's review of Citizenship and Immigration Canada customer service

GetHuman: So how would you sum up your experience for GetHuman's Citizenship and Immigration Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~warden: Not helpful at all. Actually gave false information that is now costing us time and headaches. I seriously don't think you'll find * people at Canada Customs who agree with each other on what the laws are.
GetHuman: Let's quantify your experience contacting Citizenship and Immigration Canada. On a scale of 1 to 5, how easy is it go get help on a Citizenship and Immigration Canada problem?
~warden: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~warden: I'd give them a one out of five on communication.
GetHuman: And what about Citizenship and Immigration Canada's ability to quickly and effectively address your problem?
~warden: For that I would say one out of five.
GetHuman: And finally- any advice for other Citizenship and Immigration Canada customers?
~warden: Call them early in the day or late. Don't forget any personal or account information you might need for Citizenship and Immigration Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~warden taken from his Citizenship and Immigration Canada customer service problem that occurred on November 21st, 2017.

Citizenship and Immigration Canada

1.14 of 5 stars | 81 reviews

~warden's Citizenship and Immigration Canada Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Citizenship and Immigration Canada, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Citizenship and Immigration Canada in any way.

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