ClickBank: charged but never received the product, could n...

A ClickBank customer review by GetHuman user ~doris pratcher from November 26th, 2017

Background on ~doris pratcher's case

GetHuman: ~doris pratcher - can you tell our other ClickBank customers when your case took place?
~doris pratcher: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to ClickBank, and if so, how?
~doris pratcher: I used the 800-390-6035 number I found for on the GetHuman ClickBank customer phone number page I was on: ClickBank Customer Service Phone Number
GetHuman: And which of these common ClickBank customer issues best describes the reason you wanted to talk to them?
(Shows ~doris pratcher a list of common ClickBank problems)
~doris pratcher: "Change plan" was why I was trying to call.

~doris pratcher's review of ClickBank customer service

GetHuman: So how would you sum up your experience for GetHuman's ClickBank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~doris pratcher: charged but never received the product, could not get a refund.
GetHuman: Let's quantify your experience contacting ClickBank. On a scale of 1 to 5, how easy is it go get help on a ClickBank problem?
~doris pratcher: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~doris pratcher: I'd give them a two out of five on communication.
GetHuman: And what about ClickBank's ability to quickly and effectively address your problem?
~doris pratcher: For that I would say five out of five.
GetHuman: And finally- any advice for other ClickBank customers?
~doris pratcher: Call them early in the day or late. Don't forget any personal or account information you might need for ClickBank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~doris pratcher taken from his ClickBank customer service problem that occurred on November 20th, 2017.

ClickBank

3.50 of 5 stars | 94 reviews

~doris pratcher's ClickBank Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like ClickBank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with ClickBank in any way.

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