Colorado Department of Revenue: Customer service was very rude and eventually h...
A Colorado Department of Revenue customer review by GetHuman user ~You're kindding from November 26th, 2017
Background on ~You're kindding's case
GetHuman: ~You're kindding - can you tell our other Colorado Department of Revenue customers when your case took place?
~You're kindding: Yes I can. It was late at night, on November 20th.
GetHuman: Did you reach out to Colorado Department of Revenue, and if so, how?
GetHuman: And which of these common Colorado Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~You're kindding a list of common Colorado Department of Revenue problems)
~You're kindding: "None of those really matches why I wanted to call Colorado Department of Revenue that day." was why I was trying to call.
~You're kindding's review of Colorado Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Colorado Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~You're kindding: Customer service was very rude and eventually hung up on me because I was confused about previous returns and why I had not received them. He basically told me that I had submitted the forms wrong and I indicated that I had a tax professional complete my taxes and at no time did I ever indicate that I wanted my refund forwarded to the next year. This happened for * years...he said it was my problem and then hung up!
GetHuman: Let's quantify your experience contacting Colorado Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Colorado Department of Revenue problem?
~You're kindding: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~You're kindding: I'd give them a three out of five on communication.
GetHuman: And what about Colorado Department of Revenue's ability to quickly and effectively address your problem?
~You're kindding: For that I would say two out of five.
GetHuman: And finally- any advice for other Colorado Department of Revenue customers?
~You're kindding: Call them early in the day or late. Don't forget any personal or account information you might need for Colorado Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~You're kindding taken from his Colorado Department of Revenue customer service problem that occurred on November 20th, 2017.