Columbia Gas of Ohio: Mary Ellen was very polite and helpful.She made...

A Columbia Gas of Ohio customer review by GetHuman user GetHuman-315840 from November 27th, 2017

Background on GetHuman-315840's case

GetHuman: GetHuman-315840 - can you tell our other Columbia Gas of Ohio customers when your case took place?
GetHuman-315840: Yes I can. It was evening, on November 23rd.
GetHuman: Did you reach out to Columbia Gas of Ohio, and if so, how?
GetHuman-315840: I used the 800-344-4077 number I found for on the GetHuman Columbia Gas of Ohio customer phone number page I was on: Columbia Gas of Ohio Customer Service Phone Number
GetHuman: And which of these common Columbia Gas of Ohio customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-315840 a list of common Columbia Gas of Ohio problems)
GetHuman-315840: "Change appointment" was why I was trying to call.

GetHuman-315840's review of Columbia Gas of Ohio customer service

GetHuman: So how would you sum up your experience for GetHuman's Columbia Gas of Ohio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-315840: Mary Ellen was very polite and helpful.She made my service transfer very easy.
GetHuman: Let's quantify your experience contacting Columbia Gas of Ohio. On a scale of 1 to 5, how easy is it go get help on a Columbia Gas of Ohio problem?
GetHuman-315840: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-315840: I'd give them a five out of five on communication.
GetHuman: And what about Columbia Gas of Ohio's ability to quickly and effectively address your problem?
GetHuman-315840: For that I would say four out of five.
GetHuman: And finally- any advice for other Columbia Gas of Ohio customers?
GetHuman-315840: Call them early in the day or late. Don't forget any personal or account information you might need for Columbia Gas of Ohio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-315840 taken from his Columbia Gas of Ohio customer service problem that occurred on November 23rd, 2017.

Columbia Gas of Ohio

3.33 of 5 stars | 30 reviews

GetHuman-315840's Columbia Gas of Ohio Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Columbia Gas of Ohio, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Columbia Gas of Ohio in any way.

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