Comcast (Xfinity) Customer Reviews

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Comcast (Xfinity) Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
22.4
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Comcast (Xfinity) Reviews 1 - 15 of 2541

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 by HamSupLo - from 11 hrs ago

Congratulations!!!!Comcast wins the award for the worst customer service in the galaxy, Ten years in a row!!! Read full review ›
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 by Anonymous - from 12 hrs ago

The customer service rep lied about my options which ended costing me $10 per month additional. The teach dishonesty at Comcast. Read full review ›
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 by Anonymous - from 12 hrs ago

"F"ing horrible Read full review ›
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 by Comcrap Crazy - from 13 hrs ago

Comcast residential customer service SUCKS! Period........ Read full review ›
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 by Anonymous - from 15 hrs ago

I only could put 99 minutes, because it wouldn't let me choose the real time I waited: 2 hours. It started with me calling and I couldn't ac Read full review ›
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 by annmarie - from 1 day ago

finally talked with someone that had a brain. Told them I plan to talk to the BBB if I don't get it fixed soon. He scheduled TS for Tuesday. Read full review ›
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 by Paula - from 2 days ago

I asked for a reduction in my monthly payment for my Internet service. The woman who helped me was very polite and I am now saving $40 a mon Read full review ›
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 by UICBIFF - from 2 days ago

Disconnected twice by customer service rep. On site techs had two. One was very nice and did tried very hard to fix issues. The second was Read full review ›
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 by Anonymous - from 3 days ago

Comcast should change their name to Clueless Read full review ›
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 by dennis perry - from 3 days ago

Could not solve phone connectivity problem Read full review ›
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 by Anonymous - from 3 days ago

Through these directions and number I was able to quickly and efficiently reach a customer service representative twice. The second time I w Read full review ›
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 by calimommyof3 - from 4 days ago

Surprisingly I got a quick answer and excellent service...it was unusually amazing. I haven't had service this good from any company! I was Read full review ›
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 by Anonymous - from 4 days ago

I need to talk to someone that I can understand in English. No customer service Read full review ›
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 by Anonymous - from 5 days ago

When you eventually get through to someone, they're absolutely useless. HORRIBLE Customer no service. Read full review ›
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 by Anonymous - from 5 days ago

Now I see why customer service keeps you on hold so long, they learned it from the executive level. Nothing changes here the consistency of Read full review ›
Long wait? Great service?
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