Comcast (Xfinity) Customer Reviews

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Comcast (Xfinity) Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
22.8
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Comcast (Xfinity) Reviews 1 - 15 of 2541

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 by Anonymous - from 3 days ago

This was surprisingly easy - but they thought I was adding a service - that helps. Read full review ›
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 by Anonymous - from 3 days ago

keep getting re-routed AND dropped Read full review ›
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 by Anonymous - from 4 days ago

Got through almost immediately and scheduled a service call for Sept 2 Read full review ›
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 by Anonymous - from 4 days ago

I asked to talk to someone about upgrade options for my service, and was rudely transferred to an automated voice selection. Read full review ›
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 by Anonymous - from 4 days ago

I was trying to get my internet activation status updated on the customer web site. I called and chatted a number of times with Customer Se Read full review ›
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 by wit's end!! - from 4 days ago

I can't really give a review yet, as I was promised a return call to settle my problem. The woman I spoke with was most personable & seemed Read full review ›
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 by Infinity outsider - from 4 days ago

Since Aug 5 trying to get the correct modem. "In the mail, its cancelled, should be there tomorrow, service tech on his way, somebody cancel Read full review ›
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 by thekeel - from 5 days ago

1st try: "We are experiencing technical difficulties, please call back later." 2nd try: "You have reached a dedicated line for new sales ord Read full review ›
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 by Anonymous - from 5 days ago

Terrible Phone system Read full review ›
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 by DParker - from 5 days ago

this has been going on for the last two weeks Worst costumer service in the US. Service has been cut off for no reason, still is not working Read full review ›
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 by Anonymous - from 5 days ago

Worst service ever.. didn't solve anything Read full review ›
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 by Power of Atty - from 5 days ago

All I have done so far is place the complaint. But Courtney(who took my call) was very polite, professional, and most importantly knowledgea Read full review ›
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 by Pet - from 5 days ago

Comcast was the worst experience with a service provider in decades--Use rabbit ears before this and you'll have better service than paying Read full review ›
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 by Marcie - from 6 days ago

Did not honor my disconnection date and contined to charge despite multiple calls. Very poor customer service Read full review ›
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 by Lisa - from 6 days ago

when told I will take my service to another cable service, I was told that's fine, go ahead!! What customer service! Read full review ›
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