Comcast (Xfinity) Customer Reviews

HomeRead Customer ReviewsComcast (Xfinity) Customer Reviews

Comcast (Xfinity) Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
22.7
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


See how Comcast (Xfinity) has done over time on our Comcast (Xfinity) ratings page.
Don't forget to weigh in
Add your review
Make sure you rate Comcast (Xfinity) too - we need to keep each other informed!


Recent Comcast (Xfinity) Reviews 1 - 15 of 2541

Write your own review... 

 by libby - from 15 hrs ago

My calls were continually dropped. only reached machines. Read full review ›
Write your own review... 

 by Anonymous - from 22 hrs ago

put in a requestfor and answer to my question, that I put in yesterday evening.Still no respondes \ Read full review ›
Write your own review... 

 by #comcastsucks - from 1 day ago

This service sucks who's with me now.#comxastsucks #anyotherproviderrocks Read full review ›
Write your own review... 

 by Missy - from 1 day ago

No call backs. Poor service connection, inexcusable Poor customer service. SAD.. SAD.. this is why I gave up TV once before.. and I am goi Read full review ›
Write your own review... 

 by Missy - from 1 day ago

The reason there is NO Waiting for a Call back is because the agents DON't Call the customer back. Read full review ›
Write your own review... 

 by Missy - from 1 day ago

Requested Call back twice - waited over 1/2 hour, no call back. Tried to call, couldn't get pass the "press 1 for English" ACD phone tree d Read full review ›
Write your own review... 

 by PJCambridge - from 1 day ago

I have to admit I was pretty surprised at how easy it was to reach a Comcast rep and cancel service. Read full review ›
Write your own review... 

 by flyfisher13 - from 1 day ago

Comcast bites when comes to customer service. Read full review ›
Write your own review... 

 by Anonymous - from 1 day ago

They are rude and nasty.. My phone number is tagged they hang up on me! Read full review ›
Write your own review... 

 by amy - from 1 day ago

It was horrible, and very unhelpful. Read full review ›
Write your own review... 

 by never-use-comcast-again - from 1 day ago

Took a few minutes of wading through automated prompts, but eventually got ahold of people in the US who speak English and can understand a Read full review ›
Write your own review... 

 by Not Happy - from 2 days ago

I was supposed to get triple play on Monday 08/18. Said they would be there from 2-4 and did not show up. Finally called them at 4:10 and Read full review ›
Write your own review... 

 by boo3 - from 2 days ago

Canceled quickly - said I was moving out of country and no retention was attempted. Read full review ›
Write your own review... 

 by Anonymous - from 2 days ago

Service is horrible. Read full review ›
Write your own review... 

 by vir - from 2 days ago

As soon as there was an issue with the internet connection that they didn't understand they transferred me to a 3rd party support company th Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Comcast (Xfinity) information besides reviews

Most commonly sought information by Comcast (Xfinity) customers looking for reviews