Comcast (Xfinity) Customer Reviews

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Comcast (Xfinity) Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
22.8
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Comcast (Xfinity) Reviews 1 - 15 of 2541

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 by Rick - from 19 hrs ago

I have been told a supervisor will call me back to remove the install fee I should have never been charged in the first place. This has gon Read full review ›
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 by Marjorie Farley - from 1 day ago

Have tried for over 30 min. to speak to a human with no success ! I must speak to a competent tech person. A machine keeps telling me I mus Read full review ›
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 by Anonymous - from 1 day ago

YOU HAVE THE WORST SERVICE OF ANY INTERNET COMPANY Read full review ›
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 by kingthrill - from 1 day ago

Inexcusable. Been trying to get answers for unusually high packet loss and it turned into a nightmare involving my purchased hardware, accid Read full review ›
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 by Julian - from 2 days ago

I tried calling twice and no one helps me. It just plays that jazz music or whatever. I waited 10 min and just gave up. Read full review ›
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 by Mik - from 2 days ago

Absolutely terrible - you'd think with all the money they make on the American people they would have better process and customer service. Read full review ›
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 by Susan MN - from 3 days ago

You have the VERY BEST customer service response of a general services. VERIZON is despicable/horrible.. So keep up the good job, I spoke wi Read full review ›
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 by DB - from 3 days ago

8 Minutes to connect - Sweet representative but low skill - supervisor in 24 minutes with 5 to connect Read full review ›
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 by Dan - from 3 days ago

Good number still long wait tho Read full review ›
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 by D - from 4 days ago

They would not honor their online offers for new customers. Was trying to get triple play as advertised on their website for my area and ne Read full review ›
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 by geterdone!! - from 4 days ago

Always the same. Transfer then nothing!!! They always seem to hang up on you too, how convenient. We too have jobs and can't afford to wait Read full review ›
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 by pc - from 4 days ago

I got disconnected Read full review ›
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 by Anonymous2 - from 4 days ago

The person that I was supposed to be calling concerning the issue was not in office, so i asked to speak to someone above her, and was put t Read full review ›
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 by Anonymous - from 5 days ago

Someone actually wanted to talk to me and didn't hang up on me when I wanted to downgrade my plan. Read full review ›
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 by tired of the runaround - from 5 days ago

After 2 hours on hold and speaking to 3 different people the person at this number actually helped me try to resolve my issues. Read full review ›
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