Comcast (Xfinity) Customer Reviews

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Comcast (Xfinity) Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
22.8
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Comcast (Xfinity) Reviews 1 - 15 of 2887

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 by Anonymous - from 14 hrs ago

Got lucky--the Comcast lady was technically expert. She knew exactly what I was trying to do and got it done. A refreshing change. Read full review ›
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 by dee - from 14 hrs ago

Worked during closed hours, but does not work during open hours. Read full review ›
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 by Geraldine - from 14 hrs ago

I didn't have service for 18 days since I got the service. comcast supervisor Johnny Mata offer me a discount of $11.85 cents. The rep over Read full review ›
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 by Anonymous - from 17 hrs ago

I've waited 3 wks for someone to take care of a phone issue - I've talked w/ Philippines/Honduras/Mexico City/Tech level 2 who was supposed Read full review ›
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 by Anonymous - from 1 day ago

THEY ARE CLOSED. COMCAST IS EVIL!!!!!! Read full review ›
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 by urantiakid - from 1 day ago

xfinity has the worst customer service i have ever dealt with. Read full review ›
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 by ho - from 1 day ago

THEY DOUBLETALK, AVOID THE PROBLEM, NOT TRUTHFUL IN THEIR RESPONSES, STAY ON HOLD LONG PERIODS OF TIME. THEY ARE INTENTIONALLY RUDE Read full review ›
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 by holisterj - from 1 day ago

Even after entering zip code - I landed with a CT customer service person but am in CO. She connected me to CO customer service. I did e Read full review ›
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 by dianecusson - from 1 day ago

I want my services cancelled Read full review ›
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 by lfromhertz - from 1 day ago

Customer service is the worst! On hold forever! Had to keep enetering phone number over and over and over and ove, after jumping through h Read full review ›
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 by Comcast Escapee - from 3 days ago

Number worked, process did not. Poked around randomly until I got an operator, was immediately transferred to the department I was trying to Read full review ›
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 by Anonymous - from 3 days ago

comcast has no customer service. Read full review ›
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 by BuckyBalls - from 3 days ago

I got through without any trouble. But the guy tried to tell me there would be a service charge for inside service. I told him I already pay Read full review ›
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 by Anonymous - from 4 days ago

First time got stuck in loop, then chose menu option for adding a service. pressed 6, and had a real person to talk to. first person hung up Read full review ›
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 by Sandra - from 4 days ago

Customer Service for issues other than getting One to use their servcices is -0. Been trying for 3 days to get information about my phone to Read full review ›
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