Comcast (Xfinity) Customer Reviews

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Comcast (Xfinity) Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
19.3
MINUTES - AVERAGE
OVERALL RATING
2.7
OUT OF 5


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Recent Comcast (Xfinity) Reviews 1 - 15 of 1021

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 by Anonymous - from 23 hrs ago

After following all prompts got disconnected! Read full review ›
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 by Anonymous - from 23 hrs ago

after MONTHS of trying to get some sort of response from Comcast...this did it ASAP Read full review ›
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 by onescoobiesnack - from 1 day ago

After 5 reps, a supervisor, two hours ten minutes of repeating the same story and duplicate procedures, I was in worse shape than when I fir Read full review ›
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 by Paulette - from 1 day ago

you should really care about your existing customers as we have the option of obtaining you new customers or sending them elsewhere....no in Read full review ›
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 by herb - from 1 day ago

kept leaving with no explanation. gave wrong info which i had to correct.Surly and hung up on me Read full review ›
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 by Anonymous - from 2 days ago

i never got to talk to someone! i kept being sent to billing, which was closed! OPEN 24/7 MY ***!!! Read full review ›
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 by Dave10 - from 2 days ago

Comcast did not receive my payment check so my next moths bill was double. I put a stop on the original check and paid the bill. The next m Read full review ›
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 by annoyed - from 2 days ago

Phillipino clerks don't have a grip on reality. Just dump you to another number if they don't know what's what. Read full review ›
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 by Anonymous - from 2 days ago

They said this number was in massachussettes and they could only transfer me to the general support phone number for the State that I lived Read full review ›
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 by bobbie - from 2 days ago

cant use expletives. as bad as it gets Read full review ›
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 by Anonymous - from 2 days ago

40 min no answer as yet Read full review ›
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 by Anonymous - from 3 days ago

fine Read full review ›
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 by nhaneef - from 3 days ago

All the customor service send you on hold keep providing account and phone number really bad and poor service for customor to get help Read full review ›
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 by Theonlynaomi - from 4 days ago

First I called a week and a half ago to report a wifi problem. They told me I needed a new modem so I agreed to upgrade to a new one. Got t Read full review ›
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 by Anonymous - from 4 days ago

No Dial tone, Second time this month. Can't talk to a human Read full review ›
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