Comcast - Xfinity Customer Reviews

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Comcast - Xfinity Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
23.0
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Comcast - Xfinity Reviews 1 - 15 of 3624

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 by Sherry - from 1 day ago

I believe a trained Kindergarten child could do a better job! Read full review ›
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 by Anonymous - from 1 day ago

Every time I call for help I get disconnected I'm furious Read full review ›
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 by larry - from 1 day ago

I called twice went through all the options to report a "no signal: and each time I reached a dead line and then then a disconnect. Your ser Read full review ›
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 by Bif5 - from 1 day ago

I had called about bad WiFi coverage in my area, and getting new updated boxes since I pay the same amount of money everyone else does, if n Read full review ›
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 by Anonymous - from 2 days ago

Was cut off even though bill PAID Read full review ›
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 by Lori - from 2 days ago

I was having DVR problems and other numbers were getting recorded messages and I never got a human until this one. He told me to call wi Read full review ›
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 by shammah8 - from 2 days ago

Customer service representative could not answer questions was rude. Read full review ›
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 by Anonymous - from 2 days ago

Good experience with billing department Read full review ›
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 by Anonymous - from 2 days ago

I have ben trying to contact Comcast for 4 hours now , they keep repeating the need for the same input of information and everytime I think Read full review ›
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 by Anonymous - from 3 days ago

Service tech Willie went out of his way to resolve my issues (2) at this call. Cannot say enough about his level of service. Read full review ›
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 by Compost trick - from 3 days ago

Hint to quicken the wait time. I put in two digits and # when asked for the last 4 of my Social. Was transferred to a human. Read full review ›
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 by Happy Customer - from 3 days ago

Tom took my call and handled everything efficiently and in a friendly, fun way. I am a stickler for customer service and my expectations wer Read full review ›
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 by Darlene Ross - from 4 days ago

if you want to ask a question, you have to call during regular business hours, i.e, spend an hour of your day waiting to call Comcast Read full review ›
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 by Anonymous - from 4 days ago

After extremely poor service the first call, I made a call into the Solutions Department and did get a wonderful representative that took ca Read full review ›
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 by Anonymous - from 6 days ago

The worst. Read full review ›
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