Comcast (Xfinity) Customer Reviews

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Comcast (Xfinity) Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
22.4
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Comcast (Xfinity) Reviews 1 - 15 of 2541

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 by calimommyof3 - from 1 day ago

Surprisingly I got a quick answer and excellent service...it was unusually amazing. I haven't had service this good from any company! I was Read full review ›
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 by Anonymous - from 1 day ago

I need to talk to someone that I can understand in English. No customer service Read full review ›
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 by Anonymous - from 1 day ago

When you eventually get through to someone, they're absolutely useless. HORRIBLE Customer no service. Read full review ›
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 by Anonymous - from 2 days ago

Now I see why customer service keeps you on hold so long, they learned it from the executive level. Nothing changes here the consistency of Read full review ›
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 by seonsmith - from 2 days ago

Xfinity is a piece of crap company. They made certain promises when installing their home system. Now after taking 3 1/2 months of calling a Read full review ›
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 by Danadalloway - from 2 days ago

The two agents I spoke to were helpful, but I had to give the same information three times. It took me 25 minutes to complete a simple tran Read full review ›
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 by Anonymous - from 2 days ago

great service here after yesterdays 3 calls to a different # and no satisfaction Read full review ›
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 by Anonymous - from 3 days ago

Xfinity is a piece of crap company. They made certain promises when installing their home system. Now after taking 3 1/2 months of calling a Read full review ›
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 by Anonymous - from 4 days ago

Anthony was patient, knowledgeable, and empathetic. Read full review ›
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 by pistoff.. - from 5 days ago

Not 60 minutes.. 60 days wait and still not fixed. Read full review ›
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 by anonymous - from 6 days ago

Would rate it a 0 except they finally answered the phone. Without a script they don't seem to know anything. Read full review ›
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 by Anonymous - from 7 days ago

I wish there was a score of 0 out of 10. Horrible customer service. Unscrupulous policies and cancellation problems. Read full review ›
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 by Bob - from 7 days ago

Customer support is totally inadequate because of there lack of knowledge about product. I wanted to signup for xfinity but was unable to g Read full review ›
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 by robertadognut - from 7 days ago

Told them our cable cut due to pool installation. asked is we had internet..no. gave 2 hr window ans never showed up! Read full review ›
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 by CT - from 7 days ago

Still having issues with internet service - this is the second time I have had to call. They now say there is a "service outage" that will Read full review ›
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