Comcast (Xfinity) Customer Reviews

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Comcast (Xfinity) Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
23.1
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Comcast (Xfinity) Reviews 1 - 15 of 3455

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 by frustrated - from 7 hrs ago

total incompetency..... Read full review ›
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 by Anonymous - from 17 hrs ago

Sales rep assigned wrong package. Tech crew failed to "untrap" channels. Tech rep worse than useless, trying to sell stuff I don't want. She Read full review ›
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 by tbyers42 - from 17 hrs ago

I tried to upgrade my xfinity. The sales rep assigning me the wrong package. The crew that "untrapped" my incoming channels failed. Tech sup Read full review ›
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 by Discussed - from 1 day ago

After 8 calls and waiting to be connected to an account ex. call went dead. Can't Comcast afford to have a support agent answer the phone??? Read full review ›
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 by amafool - from 2 days ago

A poor joke. No service at all. folks seem nice, but they cannot do any thing to make a difference, as rules are set in Cement for them Read full review ›
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 by Anonymous - from 2 days ago

For good go some where other than Comcast Read full review ›
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 by annoyed - from 2 days ago

Ifind that any number you call for complaints about wrong billing, all go on voice mail and no return call ever comes Read full review ›
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 by mskelsey2011 - from 2 days ago

I called Comcast yesterday to try to speak to a live person, and the automated system was all in complete Spanish. I couldn't even tell wha Read full review ›
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 by Anonymous - from 2 days ago

Incompetent! We've been without service for a month, and they can't send the right part to fix it. I have 4 boxes of the wrong equipment in Read full review ›
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 by Conned Customer - from 3 days ago

They 1) would not change the primary name over the phone-- has to be done in person-- NO service center in my area!! 2) when I said I'd had Read full review ›
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 by Anonymous - from 3 days ago

Never got anyone on the phone. Tried 5 ties and went through the sequence but every time I was to get to talk to a customer service represe Read full review ›
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 by Anonymous2 - from 3 days ago

I was able to connect with a REAL human within just a few minutes. This number worked VERY well. My problem was not solved over the phone bu Read full review ›
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 by MIQ - from 4 days ago

get disconnected every time. Worst customer support ever!!!! Read full review ›
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 by Anonymous - from 4 days ago

The representatives reached through this number were both very helpful and I was finally able to resolve a change in service request for my Read full review ›
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 by Anonymous - from 4 days ago

fantastic, one transfer Read full review ›
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