Comcast - Xfinity Customer Reviews

HomeRead Customer ReviewsComcast - Xfinity Customer Reviews

Comcast - Xfinity Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
23.0
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


See how Comcast - Xfinity has done over time on our Comcast - Xfinity ratings page.
Don't forget to weigh in
Add your review
Make sure you rate Comcast - Xfinity too - we need to keep each other informed!


Recent Comcast - Xfinity Reviews 1 - 15 of 3531

Write your own review... 

 by asdf - from 2 days ago

Terrible English, didn't understand my query, didn't help. Read full review ›
Write your own review... 

 by M Condran - from 3 days ago

My payment was proceesed and credited to another account and it has taken over a week (still counting) for them to locate it. I have shown Read full review ›
Write your own review... 

 by Anonymous - from 3 days ago

Service sucks!! Waited 90minutes for nothing. Called to make a payment for my internet service and next thing I know I have no internet! Cal Read full review ›
Write your own review... 

 by ben - from 3 days ago

If, if, if, you get a human they speak horrible English, is there a phone number that would bring me to a person in the US? Read full review ›
Write your own review... 

 by Anonymous - from 3 days ago

I pressed '0' because the automated choices didn't met my needs and landed in Mexico 3 times in a row. Read full review ›
Write your own review... 

 by flatus - from 4 days ago

Auto disconnect if using cell phone. Home phone not working because internet and cablemodem not working. Hence the call. So stupid!!! Read full review ›
Write your own review... 

 by klkuppe01 - from 4 days ago

Terrible Read full review ›
Write your own review... 

 by Anonymous - from 4 days ago

executive care(latoya) The WORST!!!!!! The Reason Comcast has terrible customer service She lies right away ..blames the customer.. As long Read full review ›
Write your own review... 

 by Anonymous - from 4 days ago

This truly is the worst company in America. Read full review ›
Write your own review... 

 by MotherHoosier - from 6 days ago

This man tried very hard and did a very good job. Read full review ›
Write your own review... 

 by Anonymous - from 6 days ago

could not assist with simple requests. The hold time was unacceptable. I am now searching for a new service provider. Read full review ›
Write your own review... 

 by reviewers - from 7 days ago

Representative was unable to offer the packages advertised to me on the website because she was unaware of what offers were available. They Read full review ›
Write your own review... 

 by mike from s - from 7 days ago

No live phone support for existing customer Read full review ›
Write your own review... 

 by Wright824 - from 7 days ago

I have never been so upset with a service provider. I spent 5 hrs on the phone with representatives, the problem is still unresolved, and a Read full review ›
Write your own review... 

 by Doent matter - from 8 days ago

Finding the new number was a joke and then when I called it wouldn't go thru. When I got thru the automated teller was distorted sounding. T Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Comcast - Xfinity information besides reviews

Most commonly sought information by Comcast - Xfinity customers looking for reviews