Comcast (Xfinity) Customer Reviews - Page 7

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Comcast (Xfinity) Ratings Summary

SUPPORT QUALITY
2.7
OUT OF 5
COMMUNICATION
3.1
OUT OF 5
RESPONSIVENESS
16.9
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


See how Comcast (Xfinity) has done over time on our Comcast (Xfinity) ratings page.
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Recent Comcast (Xfinity) Reviews 91 - 105 of 290

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 by Anonymous - from 6 mos ago

they installed a channel package and it didn't have the channels that shows in the flyer, they fixed it the problem, but guess what? they ju Read full review ›
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 by Pookie - from 6 mos ago

What Comcast does not tell you is if modem is online and you router does not connect or your computer does not connect. YES they will charge Read full review ›
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 by spg - from 6 mos ago

What they don't tell you when you sign on to Comcast is that there is a charge for tech support from day 1, which is why I'm surprised that Read full review ›
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 by Disappointed - from 6 mos ago

Hbo go not supported on roku when xfinity's hbo on demand orsn't provide the same content. On demand interface is 10 years old. Get with th Read full review ›
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 by Shirley - from 6 mos ago

I got a human that was not helpful to my problem but I love this website. Thanks! Read full review ›
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 by AConcernedCustomer - from 6 mos ago

Absolutely abominable customer service. Hold time was completely unacceptable. I generally wait over an hour everytime I have an issue, whic Read full review ›
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 by cockeysville geezer - from 6 mos ago

Disconnected ius in error. Could not reconnet for 2 days. Broke three appointments. Technician spoke in heavily heavily English and was unin Read full review ›
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 by Anonymous - from 6 mos ago

Had my call answered quickly Read full review ›
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 by cam - from 6 mos ago

After the 1st rep hung up on me, called back twice, 2nd & 3rd completely clueless to answer my questions about my bill. I still have an unre Read full review ›
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 by metoo - from 7 mos ago

Very poor communication. Read full review ›
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 by Apopletic grammie - from 7 mos ago

Comcast remote could not adjust sound, could not mute, could not record, could not retrieve things previously recorded. 2nd remote (for whic Read full review ›
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 by John - from 7 mos ago

lost my whole contract to add internet and phone/ clueless customer service Read full review ›
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 by Fed up - from 7 mos ago

When you are seeking service they are soooo nice and helpful but when you are complaining about something they get nasty and they don't give Read full review ›
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 by jared999 - from 7 mos ago

Straight to Executive Response Team! Read full review ›
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 by rebeckylynn - from 7 mos ago

Be aware, there is a $5 fee to process your bill via the phone. Read full review ›
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