Computershare Customer Reviews

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Computershare Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.0
OUT OF 5
RESPONSIVENESS
16.7
MINUTES - AVERAGE
OVERALL RATING
2.4
OUT OF 5


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Recent Computershare Reviews 1 - 12 of 12

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 by allison - from 30 days ago

lots of attitude....not much patience....but I did get through to a human being Read full review ›
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 by Philip - from 5 mos ago

To get to speak to a human being is a miracle. All I wanted to do was change currency that dividend cheques were issued in. They can't do it Read full review ›
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 by Anonymous - from 7 mos ago

Why do you make it so damn hard to find a simple phone number??? Read full review ›
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 by Do Not Buy Stocks - from 8 mos ago

I bought stock in several companies using computershare last year (2010) one in which was the Coca Cola Company. I set up to do the automat Read full review ›
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 by Anonymous - from 10 mos ago

it wasn't the right department within computershare, but Richard figured that out within 3-4 minutes and got me to warm transferred to anoth Read full review ›
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 by Anonymous - from 11 mos ago

A simple bank account update turned into a 45 minute saga when the Computershare automated system rejected me 3 times. I was then placed bac Read full review ›
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 by Anonymous - from 1 yr ago

Concerned about delay in my contribution vs. it showing up in my account. All the rep would say is that they make purchses once a month. I k Read full review ›
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 by John - from 1 yr ago

Concerned about delay in my contribution vs. it showing up in my account. All the rep would say is that they make purchses once a month. I k Read full review ›
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 by Stu - from 1 yr ago

I spoke with a rep who knew his stuff, had all the answers and offered to do more than expected. I was pleased with the service. Read full review ›
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 by unhappy customer - from 1 yr ago

Appalling customer service. Dreadful attitude from staff. Commitment to manager call back but no call back. Several wasted phone calls. Q Read full review ›
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 by amyt - from 1 yr ago

Worst customer service ever. Read full review ›
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 by DV - from 1 yr ago

The phone touchtone feature does not let me sell all my shares, or was not clear on how to do it. only sold whole number. and I had to speak Read full review ›
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 by Anonymous - from 2 yrs ago

very unprofessional, very rigid, very unhelpful. I make sure I will never ever deal with them again. Their business aproach is from the ston Read full review ›
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