Concentra: Quick and Efficient

A Concentra customer review by GetHuman user GetHuman-402899 from November 18th, 2017

Background on GetHuman-402899's case

GetHuman: GetHuman-402899 - can you tell our other Concentra customers when your case took place?
GetHuman-402899: Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Concentra, and if so, how?
GetHuman-402899: I used the 800-232-3550 number I found for on the GetHuman Concentra customer phone number page I was on: Concentra Customer Service Phone Number
GetHuman: And which of these common Concentra customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-402899 a list of common Concentra problems)
GetHuman-402899: "Setup service" was why I was trying to call.

GetHuman-402899's review of Concentra customer service

GetHuman: So how would you sum up your experience for GetHuman's Concentra customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-402899: Quick and Efficient
GetHuman: Let's quantify your experience contacting Concentra. On a scale of 1 to 5, how easy is it go get help on a Concentra problem?
GetHuman-402899: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-402899: I'd give them a two out of five on communication.
GetHuman: And what about Concentra's ability to quickly and effectively address your problem?
GetHuman-402899: For that I would say one out of five.
GetHuman: And finally- any advice for other Concentra customers?
GetHuman-402899: Call them early in the day or late. Don't forget any personal or account information you might need for Concentra to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-402899 taken from his Concentra customer service problem that occurred on November 16th, 2017.

Concentra

1.00 of 5 stars | 39 reviews

GetHuman-402899's Concentra Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Concentra, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Concentra in any way.

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