Consumer Cellular: I held on for ** minutes and then the call was...

A Consumer Cellular customer review by GetHuman user ~Don't see any from November 24th, 2017

Background on ~Don't see any's case

GetHuman: ~Don't see any - can you tell our other Consumer Cellular customers when your case took place?
~Don't see any: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to Consumer Cellular, and if so, how?
~Don't see any: I used the 888-345-5510 number I found for on the GetHuman Consumer Cellular customer phone number page I was on: Consumer Cellular Customer Service Phone Number
GetHuman: And which of these common Consumer Cellular customer issues best describes the reason you wanted to talk to them?
(Shows ~Don't see any a list of common Consumer Cellular problems)
~Don't see any: "Lower my bill" was why I was trying to call.

~Don't see any's review of Consumer Cellular customer service

GetHuman: So how would you sum up your experience for GetHuman's Consumer Cellular customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Don't see any: I held on for ** minutes and then the call was dropped. Bad service was the original complaint.
GetHuman: Let's quantify your experience contacting Consumer Cellular. On a scale of 1 to 5, how easy is it go get help on a Consumer Cellular problem?
~Don't see any: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Don't see any: I'd give them a five out of five on communication.
GetHuman: And what about Consumer Cellular's ability to quickly and effectively address your problem?
~Don't see any: For that I would say five out of five.
GetHuman: And finally- any advice for other Consumer Cellular customers?
~Don't see any: Call them early in the day or late. Don't forget any personal or account information you might need for Consumer Cellular to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Don't see any taken from his Consumer Cellular customer service problem that occurred on November 18th, 2017.

Consumer Cellular

2.83 of 5 stars | 69 reviews

~Don't see any's Consumer Cellular Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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