Consumers Energy Company Customer Reviews
Consumers Energy Company Ratings Summary
3.2
3.3
8.5
3.5
See how Consumers Energy Company has done over time on our Consumers Energy Company ratings page.
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Make sure you rate Consumers Energy Company too - we need to keep each other informed!Recent Consumers Energy Company Reviews 1 - 12 of 12
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by Anonymous - from 24 days ago
“called with a question about a bill that didn't make sense. it was explained in a professional and nice manner. quickly!” Read full review ›
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by avirgo915 - from 1 mo ago
“I simply called in to make a pymt but was sent thru two different series of IVR prompts. The ivr could not understand my response and annou” Read full review ›
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by Anonymous - from 6 mos ago
“Shockingly fast and easy. ” Read full review ›
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by AScam - from 6 mos ago
“Wow. Just because the have a monopoly on their market doesn't mean they have to run their company so badly! So I tell them I'm moving, and t” Read full review ›
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by Anonymous - from 10 mos ago
“Never connected after 10 minutes holding.” Read full review ›
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by TJFurlong - from 1 yr ago
“The representative took care of my need in a cooperative and friendly manner.” Read full review ›
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by Anonymous - from 1 yr ago
“there was some confusion during the call, the CSR did not explain clearly I had to ask several questions to finllay gain understanding.” Read full review ›
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by vithgard - from 2 yrs ago
“getting billed two times a month and no one there will help” Read full review ›
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by Anonymous - from 2 yrs ago
“Got a rep right away, had no trouble. She was very patient with me and gave me all the information I needed.” Read full review ›
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by Consumers victim - from 2 yrs ago
“Your customer service is non-existant. I have an open complaint that no one will talk to me about. Numerous (more than 30 over the past 8 mo” Read full review ›
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by Davemazing - from 2 yrs ago
“Average Hold was 25 Mins. & Very Inconsistant &Ill-Inormed Humans!” Read full review ›Long wait? Great service?
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