Continental Airlines Customer Reviews - Page 3

HomeRead Customer ReviewsContinental Airlines Customer ReviewsPage 3

Continental Airlines Ratings Summary

SUPPORT QUALITY
3.1
OUT OF 5
COMMUNICATION
3.3
OUT OF 5
RESPONSIVENESS
21.6
MINUTES - AVERAGE
OVERALL RATING
3.1
OUT OF 5


See how Continental Airlines has done over time on our Continental Airlines ratings page.
Don't forget to weigh in
Add your review
Make sure you rate Continental Airlines too - we need to keep each other informed!


Recent Continental Airlines Reviews 31 - 45 of 185

Write your own review... 

 by Ron - from 3 mos ago

Request refund due to medical issues. Sent in required information, received another e-mail requesting same information. Called 1-800- WE-CA Read full review ›
Write your own review... 

 by Continental flyer - from 3 mos ago

Very pleasant,friendly service. Answered my questions and thanked me for calling Read full review ›
Write your own review... 

 by Anon - from 4 mos ago

Debra was very nice, answered all my questions and helped re-book my reservation. Read full review ›
Write your own review... 

 by Anonymous - from 4 mos ago

had to call 4 times. International flight inquiry...got sent to another queue and waited longer. total time waiting was 143 minutes. Do you Read full review ›
Write your own review... 

 by Sam - from 4 mos ago

Good service, connected fast. Read full review ›
Write your own review... 

 by LisaH - from 4 mos ago

Unbelievably poor service. I called and waited an hour, only to have some rep pick up and then accidentally hit the wrong button in the midd Read full review ›
Write your own review... 

 by cajunyank - from 4 mos ago

no person, gave scheduled arrival time which was 3 hours ago Read full review ›
Write your own review... 

 by penny - from 5 mos ago

no answer after holding for 20 minutes Read full review ›
Write your own review... 

 by Anonymous - from 5 mos ago

I can't wait that long. I held for 10 mins. & hung up. I need bathrooms in the front of coach because of age & health. I now have to use Read full review ›
Write your own review... 

 by Paula R - from 5 mos ago

It worked! I'm so pleased. Thanks for the tip. Read full review ›
Write your own review... 

 by tripletmom - from 6 mos ago

OK service. Took a long time though for her to figure out a basic baggage question though. Read full review ›
Write your own review... 

 by mary e - from 6 mos ago

looking for person to speak with about trouble on flight previous day -- gave me phone number which turned out to be a fax line! Read full review ›
Write your own review... 

 by tonyalcock - from 7 mos ago

wanted to buy premium seats from Paris to Newark this weekend but as we are part of a larger booking apparently this is impossible. Frustra Read full review ›
Write your own review... 

 by Heather - from 7 mos ago

I got through amazingly quickly and the person resolved my issue quickly, too. Read full review ›
Write your own review... 

 by Anonymous - from 7 mos ago

The phone connection was not good...very scratchy. Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Continental Airlines information besides reviews

Most commonly sought information by Continental Airlines customers looking for reviews
Share with friends
Improve support for you and others - How
Follow us
Get Mobile