Cooking Club of America: no response, only a message which gave a websit...

A Cooking Club of America customer review by GetHuman user ~barb from November 25th, 2017

Background on ~barb's case

GetHuman: ~barb - can you tell our other Cooking Club of America customers when your case took place?
~barb: Yeah. It was morning, on November 20th.
GetHuman: Did you reach out to Cooking Club of America, and if so, how?
~barb: I used a help page I found on the GetHuman Cooking Club of America customer service contact info page: Contact Cooking Club of America Customer Service
GetHuman: And which of these common Cooking Club of America customer issues best describes the reason you wanted to talk to them?
(Shows ~barb a list of common Cooking Club of America problems)
~barb: "Overcharge/Strange charge" was why I was trying to contact.

~barb's review of Cooking Club of America customer service

GetHuman: So how would you sum up your experience for GetHuman's Cooking Club of America customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~barb: no response, only a message which gave a website, which apparently is also invalid
GetHuman: Let's quantify your experience contacting Cooking Club of America. On a scale of 1 to 5, how easy is it go get help on a Cooking Club of America problem?
~barb: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~barb: I'd give them a two out of five on communication.
GetHuman: And what about Cooking Club of America's ability to quickly and effectively address your problem?
~barb: For that I would say one out of five.
GetHuman: And finally- any advice for other Cooking Club of America customers?
~barb: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Cooking Club of America to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~barb taken from his Cooking Club of America customer service problem that occurred on November 20th, 2017.

Cooking Club of America

1.20 of 5 stars | 38 reviews

~barb's Cooking Club of America Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Cooking Club of America, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Cooking Club of America in any way.

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