Costco: Can u save some fireworks for us?
A Costco customer review by GetHuman user ~Erica sedlak from November 22nd, 2017
Background on ~Erica sedlak's case
GetHuman: ~Erica sedlak - can you tell our other Costco customers when your case took place?
~Erica sedlak: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to Costco, and if so, how?
GetHuman: And which of these common Costco customer issues best describes the reason you wanted to talk to them?
(Shows ~Erica sedlak a list of common Costco problems)
~Erica sedlak: "Cancel order" was why I was trying to call.
~Erica sedlak's review of Costco customer service
GetHuman: So how would you sum up your experience for GetHuman's Costco customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Erica sedlak: Can u save some fireworks for us?
GetHuman: Let's quantify your experience contacting Costco. On a scale of 1 to 5, how easy is it go get help on a Costco problem?
~Erica sedlak: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Erica sedlak: I'd give them a five out of five on communication.
GetHuman: And what about Costco's ability to quickly and effectively address your problem?
~Erica sedlak: For that I would say one out of five.
GetHuman: And finally- any advice for other Costco customers?
~Erica sedlak: Call them early in the day or late. Don't forget any personal or account information you might need for Costco to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Erica sedlak taken from his Costco customer service problem that occurred on November 19th, 2017.