Craigslist: it doesn't work, it's all show

A Craigslist customer review by GetHuman user ~stoner 123 from November 21st, 2017

Background on ~stoner 123's case

GetHuman: ~stoner 123 - can you tell our other Craigslist customers when your case took place?
~stoner 123: Yes I can. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Craigslist, and if so, how?
~stoner 123: I used the 415-399-5200 number I found for on the GetHuman Craigslist customer phone number page I was on: Craigslist Customer Service Phone Number
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows ~stoner 123 a list of common Craigslist problems)
~stoner 123: "Ads Account Issue" was why I was trying to contact.

~stoner 123's review of Craigslist customer service

GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stoner 123: it doesn't work, it's all show
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
~stoner 123: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stoner 123: I'd give them a four out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
~stoner 123: For that I would say three out of five.
GetHuman: And finally- any advice for other Craigslist customers?
~stoner 123: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stoner 123 taken from his Craigslist customer service problem that occurred on November 19th, 2017.

Craigslist

1.22 of 5 stars | 241 reviews

~stoner 123's Craigslist Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Craigslist, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Craigslist in any way.

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