Craigslist: NEVER GOT TO TALK TO A HUMAN ABOUT THE PROBLEM...
A Craigslist customer review by GetHuman user ~cindy edwards from November 24th, 2017
Background on ~cindy edwards's case
GetHuman: ~cindy edwards - can you tell our other Craigslist customers when your case took place?
~cindy edwards: Yes. It was afternoon, on November 17th.
GetHuman: Did you reach out to Craigslist, and if so, how?
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows ~cindy edwards a list of common Craigslist problems)
~cindy edwards: "Account access" was why I was trying to contact.
~cindy edwards's review of Craigslist customer service
GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cindy edwards: NEVER GOT TO TALK TO A HUMAN ABOUT THE PROBLEM!! CRAIGS LIST *****!!!
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
~cindy edwards: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cindy edwards: I'd give them a one out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
~cindy edwards: For that I would say four out of five.
GetHuman: And finally- any advice for other Craigslist customers?
~cindy edwards: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cindy edwards taken from his Craigslist customer service problem that occurred on November 17th, 2017.