DISH Latino: Tried to thell Dish that someone not in our off...
A DISH Latino customer review by GetHuman user GetHuman-333107 from November 19th, 2017
Background on GetHuman-333107's case
GetHuman: GetHuman-333107 - can you tell our other DISH Latino customers when your case took place?
GetHuman-333107: Yeah. It was evening, on November 11th.
GetHuman: Did you reach out to DISH Latino, and if so, how?
GetHuman: And which of these common DISH Latino customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-333107 a list of common DISH Latino problems)
GetHuman-333107: "None of those really matches why I wanted to call DISH Latino that day." was why I was trying to call.
GetHuman-333107's review of DISH Latino customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH Latino customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-333107: Tried to thell Dish that someone not in our office was getting mail here. Wanted them removed from Dish Latino mailing lists. Disconnected twice, *rd time asked for direct Customer Service * before transfer. Asked for the C S fax * & was given ***-***-**** to send a copy of the name & address for removal.
GetHuman: Let's quantify your experience contacting DISH Latino. On a scale of 1 to 5, how easy is it go get help on a DISH Latino problem?
GetHuman-333107: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-333107: I'd give them a four out of five on communication.
GetHuman: And what about DISH Latino's ability to quickly and effectively address your problem?
GetHuman-333107: For that I would say one out of five.
GetHuman: And finally- any advice for other DISH Latino customers?
GetHuman-333107: Call them early in the day or late. Don't forget any personal or account information you might need for DISH Latino to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-333107 taken from his DISH Latino customer service problem that occurred on November 11th, 2017.