Dallas Morning News: I did not receive my t.v. guide in Sundays Paper

A Dallas Morning News customer review by GetHuman user ~pat gilliam from November 28th, 2017

Background on ~pat gilliam's case

GetHuman: ~pat gilliam - can you tell our other Dallas Morning News customers when your case took place?
~pat gilliam: Yes. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Dallas Morning News, and if so, how?
~pat gilliam: I used the 800-925-1500 number I found for on the GetHuman Dallas Morning News customer phone number page I was on: Dallas Morning News Customer Service Phone Number
GetHuman: And which of these common Dallas Morning News customer issues best describes the reason you wanted to talk to them?
(Shows ~pat gilliam a list of common Dallas Morning News problems)
~pat gilliam: "Cancel subscription" was why I was trying to call.

~pat gilliam's review of Dallas Morning News customer service

GetHuman: So how would you sum up your experience for GetHuman's Dallas Morning News customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pat gilliam: I did not receive my t.v. guide in Sundays Paper
GetHuman: Let's quantify your experience contacting Dallas Morning News. On a scale of 1 to 5, how easy is it go get help on a Dallas Morning News problem?
~pat gilliam: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pat gilliam: I'd give them a five out of five on communication.
GetHuman: And what about Dallas Morning News's ability to quickly and effectively address your problem?
~pat gilliam: For that I would say three out of five.
GetHuman: And finally- any advice for other Dallas Morning News customers?
~pat gilliam: Call them early in the day or late. Don't forget any personal or account information you might need for Dallas Morning News to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pat gilliam taken from his Dallas Morning News customer service problem that occurred on November 22nd, 2017.

Dallas Morning News

4.00 of 5 stars | 27 reviews

~pat gilliam's Dallas Morning News Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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