David's Bridal: terrible, terrible, poor, poor, customer service :(
A David's Bridal customer review by GetHuman user ~Angry Customer from November 26th, 2017
Background on ~Angry Customer's case
GetHuman: ~Angry Customer - can you tell our other David's Bridal customers when your case took place?
~Angry Customer: Yes I can. It was morning, on November 23rd.
GetHuman: Did you reach out to David's Bridal, and if so, how?
GetHuman: And which of these common David's Bridal customer issues best describes the reason you wanted to talk to them?
(Shows ~Angry Customer a list of common David's Bridal problems)
~Angry Customer: "Warranty claim" was why I was trying to call.
~Angry Customer's review of David's Bridal customer service
GetHuman: So how would you sum up your experience for GetHuman's David's Bridal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angry Customer: terrible, terrible, poor, poor, customer service :(
GetHuman: Let's quantify your experience contacting David's Bridal. On a scale of 1 to 5, how easy is it go get help on a David's Bridal problem?
~Angry Customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angry Customer: I'd give them a one out of five on communication.
GetHuman: And what about David's Bridal's ability to quickly and effectively address your problem?
~Angry Customer: For that I would say two out of five.
GetHuman: And finally- any advice for other David's Bridal customers?
~Angry Customer: Call them early in the day or late. Don't forget any personal or account information you might need for David's Bridal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angry Customer taken from his David's Bridal customer service problem that occurred on November 23rd, 2017.