Days inn in Trumann, Arkansas is discussing, an...
A Days Inn customer review by GetHuman user ~MAD Guest!! from November 20th, 2017
Background on ~MAD Guest!!'s case
GetHuman: ~MAD Guest!! - can you tell our other Days Inn customers when your case took place?
~MAD Guest!!: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to Days Inn, and if so, how?
GetHuman: And which of these common Days Inn customer issues best describes the reason you wanted to talk to them?
(Shows ~MAD Guest!! a list of common Days Inn problems)
~MAD Guest!!: "Insurance claim" was why I was trying to call.
~MAD Guest!!'s review of Days Inn customer service
GetHuman: So how would you sum up your experience for GetHuman's Days Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MAD Guest!!: Days inn in Trumann, Arkansas is discussing, and extremely rude! Power went out we paid for heat no heat froze all night, will they refund us uhh probably not! Not to mention as soon as we got here there was molded chicken and half a subway sandwich in the refrigerator! Hair on the sheets and smells like smoke!
GetHuman: Let's quantify your experience contacting Days Inn. On a scale of 1 to 5, how easy is it go get help on a Days Inn problem?
~MAD Guest!!: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MAD Guest!!: I'd give them a five out of five on communication.
GetHuman: And what about Days Inn's ability to quickly and effectively address your problem?
~MAD Guest!!: For that I would say one out of five.
GetHuman: And finally- any advice for other Days Inn customers?
~MAD Guest!!: Call them early in the day or late. Don't forget any personal or account information you might need for Days Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MAD Guest!! taken from his Days Inn customer service problem that occurred on November 14th, 2017.