Days Inn: Ice storm no heat no electricity! Only ******o...
A Days Inn customer review by GetHuman user ~Freezing from November 20th, 2017
Background on ~Freezing's case
GetHuman: ~Freezing - can you tell our other Days Inn customers when your case took place?
~Freezing: Yeah. It was morning, on November 14th.
GetHuman: Did you reach out to Days Inn, and if so, how?
GetHuman: And which of these common Days Inn customer issues best describes the reason you wanted to talk to them?
(Shows ~Freezing a list of common Days Inn problems)
~Freezing: "Complaint" was why I was trying to call.
~Freezing's review of Days Inn customer service
GetHuman: So how would you sum up your experience for GetHuman's Days Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Freezing: Ice storm no heat no electricity! Only ******outside we paid for a room to have heat and electricity. MAD MAD MAD FREEZING FREEZING FREEZING!
GetHuman: Let's quantify your experience contacting Days Inn. On a scale of 1 to 5, how easy is it go get help on a Days Inn problem?
~Freezing: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Freezing: I'd give them a one out of five on communication.
GetHuman: And what about Days Inn's ability to quickly and effectively address your problem?
~Freezing: For that I would say one out of five.
GetHuman: And finally- any advice for other Days Inn customers?
~Freezing: Call them early in the day or late. Don't forget any personal or account information you might need for Days Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Freezing taken from his Days Inn customer service problem that occurred on November 14th, 2017.