Dell - Tech Support Customer Reviews

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Dell - Tech Support Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.6
OUT OF 5
RESPONSIVENESS
21.3
MINUTES - AVERAGE
OVERALL RATING
2.7
OUT OF 5


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Recent Dell - Tech Support Reviews 1 - 15 of 149

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 by marthaornelas - from 5 days ago

The gentlemen that helped me was awesome. Read full review ›
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 by Anonymous - from 16 days ago

Problem was hardware, even Tech support could not solve, but they sure tried. Will send new. Read full review ›
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 by Anonymous - from 28 days ago

very helpful. short to the point. Read full review ›
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 by Lcunningham90 - from 1 mo ago

Alls they care about is making windows pop up over and over on internet explorer just so I have to pay a monthly fee. Then the pop ups vani Read full review ›
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 by Anonymous - from 1 mo ago

service rewive is good Read full review ›
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 by Anonymous - from 2 mos ago

The voice was garbled but the instructions were clear. The tech was superb. The tech patiently stayed with it for 2+ hours. Read full review ›
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 by displeased - from 2 mos ago

The automated service is HORRIBLE - if you don't have a service number, you have to figure out how to get to a HUMAN! 3 days of calls, being Read full review ›
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 by LUCY - from 3 mos ago

THE BEST EVER. I HAVE HAD PROBLEMS WITH MY PC AND THEIR STAFF HAVE ALWAYS FIXED EVERYTHING IN A TIMELY MANNER. I JUST HAD A SCAM/SECURITY SC Read full review ›
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 by kart180 - from 3 mos ago

Very helpful and useful, Friendly Read full review ›
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 by alphaa10 - from 4 mos ago

This went well-- apparently, Dell feedback is making a difference. My Dell customer service representative in the Philippines was courteous, Read full review ›
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 by prbeck - from 4 mos ago

have called this number 20 times. 5 times have been hung up on. only once did they try to help - sent me a repair disk. took me 2 weeks to r Read full review ›
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 by Tech55555 - from 4 mos ago

I either can't get through and/or the past 4 times in a row they've hung up on me as I start describing my issue! UNACCEPTABLE! and frustra Read full review ›
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 by TechGuy5 - from 4 mos ago

The steps above will dump you into "Dell Inspiron" support. Meaning if you have a Latitude, Optiplex, Etc.. you will get transfered to someb Read full review ›
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 by Anonymous - from 5 mos ago

The worst company I ever come across for technical support. Must sue for finical loss of revenue due to on line trading. Read full review ›
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 by Anonymous - from 5 mos ago

Dey din't give good response Read full review ›
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