Dell - Tech Support Customer Reviews

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Dell - Tech Support Ratings Summary

SUPPORT QUALITY
2.6
OUT OF 5
COMMUNICATION
2.6
OUT OF 5
RESPONSIVENESS
21.4
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


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Recent Dell - Tech Support Reviews 1 - 15 of 149

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 by Bevn - from 10 days ago

Ran diagnostic and was able to determine the problem Read full review ›
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 by will - from 15 days ago

this number was excellent for me. I answered a few necessary questions and immediately connected to an extremely knowledgeable tech . Could Read full review ›
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 by venkat - from 1 mo ago

STILL I AM WAITEING BUT NOT CONNECTING TO TECHNICAL SUPPORT Read full review ›
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 by Anonymous - from 1 mo ago

Automated voice answers; asks for Tag # then incorrectly repeats it back to you, then directs to the wrong tech support person. That person Read full review ›
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 by PJ - from 1 mo ago

DO NOT BUY TABLET FROM DELL. They have sent out TWO (2) tablets. Both are the wrong item. They can't deliver the right one so they think Read full review ›
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 by marthaornelas - from 2 mos ago

The gentlemen that helped me was awesome. Read full review ›
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 by Anonymous - from 2 mos ago

Problem was hardware, even Tech support could not solve, but they sure tried. Will send new. Read full review ›
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 by Anonymous - from 3 mos ago

very helpful. short to the point. Read full review ›
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 by Lcunningham90 - from 3 mos ago

Alls they care about is making windows pop up over and over on internet explorer just so I have to pay a monthly fee. Then the pop ups vani Read full review ›
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 by Anonymous - from 3 mos ago

service rewive is good Read full review ›
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 by Anonymous - from 4 mos ago

The voice was garbled but the instructions were clear. The tech was superb. The tech patiently stayed with it for 2+ hours. Read full review ›
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 by displeased - from 4 mos ago

The automated service is HORRIBLE - if you don't have a service number, you have to figure out how to get to a HUMAN! 3 days of calls, being Read full review ›
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 by LUCY - from 5 mos ago

THE BEST EVER. I HAVE HAD PROBLEMS WITH MY PC AND THEIR STAFF HAVE ALWAYS FIXED EVERYTHING IN A TIMELY MANNER. I JUST HAD A SCAM/SECURITY SC Read full review ›
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 by kart180 - from 5 mos ago

Very helpful and useful, Friendly Read full review ›
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 by alphaa10 - from 6 mos ago

This went well-- apparently, Dell feedback is making a difference. My Dell customer service representative in the Philippines was courteous, Read full review ›
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