Dell - Tech Support Customer Reviews

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Dell - Tech Support Ratings Summary

SUPPORT QUALITY
2.4
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
21.4
MINUTES - AVERAGE
OVERALL RATING
2.7
OUT OF 5


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Recent Dell - Tech Support Reviews 1 - 15 of 149

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 by alphaa10 - from 6 days ago

This went well-- apparently, Dell feedback is making a difference. My Dell customer service representative in the Philippines was courteous, Read full review ›
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 by prbeck - from 7 days ago

have called this number 20 times. 5 times have been hung up on. only once did they try to help - sent me a repair disk. took me 2 weeks to r Read full review ›
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 by Tech55555 - from 10 days ago

I either can't get through and/or the past 4 times in a row they've hung up on me as I start describing my issue! UNACCEPTABLE! and frustra Read full review ›
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 by TechGuy5 - from 14 days ago

The steps above will dump you into "Dell Inspiron" support. Meaning if you have a Latitude, Optiplex, Etc.. you will get transfered to someb Read full review ›
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 by Anonymous - from 29 days ago

The worst company I ever come across for technical support. Must sue for finical loss of revenue due to on line trading. Read full review ›
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 by Anonymous - from 1 mo ago

Dey din't give good response Read full review ›
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 by dellsucks - from 1 mo ago

wait 35 m. tech took 45 of my time for a very simple question. Rude! Then wanted to charge me $125 so he could clean up my machine (which he Read full review ›
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 by Anonymous - from 1 mo ago

Heavy accent, rude, argumentative. Not at all interested in customer service. Read full review ›
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 by raaj - from 1 mo ago

Dear Sir. I have registered a complaint regarding my dell monitor to bangalore office that my monitor have issue regarding black spot in cen Read full review ›
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 by Chas - from 1 mo ago

This number got me to a human without any transfers. The other main number required transfers in my case and they always got disconnected. Read full review ›
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 by Anonymous - from 1 mo ago

Difficult to understand, didn't know what they were talking about, generally unhelpful and obstructive. Read full review ›
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 by generic - from 2 mos ago

I need to speak with someone who speaks English I can understand. Why can't Tech Support for the US use American Tech Support people and use Read full review ›
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 by Cowboy - from 3 mos ago

Hello, there is no way to contact Dell unless your a current customer with an order in progress or your product is under warranty. Other wis Read full review ›
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 by Brent - from 3 mos ago

Good. Read full review ›
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 by Anonymous - from 3 mos ago

could not understand the person due to soft voice and heavy accent Read full review ›
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