Dell - Tech Support Customer Reviews

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Dell - Tech Support Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.6
OUT OF 5
RESPONSIVENESS
21.6
MINUTES - AVERAGE
OVERALL RATING
2.7
OUT OF 5


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Recent Dell - Tech Support Reviews 1 - 15 of 149

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 by venkat - from 7 days ago

STILL I AM WAITEING BUT NOT CONNECTING TO TECHNICAL SUPPORT Read full review ›
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 by Anonymous - from 9 days ago

Automated voice answers; asks for Tag # then incorrectly repeats it back to you, then directs to the wrong tech support person. That person Read full review ›
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 by PJ - from 16 days ago

DO NOT BUY TABLET FROM DELL. They have sent out TWO (2) tablets. Both are the wrong item. They can't deliver the right one so they think Read full review ›
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 by marthaornelas - from 1 mo ago

The gentlemen that helped me was awesome. Read full review ›
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 by Anonymous - from 1 mo ago

Problem was hardware, even Tech support could not solve, but they sure tried. Will send new. Read full review ›
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 by Anonymous - from 2 mos ago

very helpful. short to the point. Read full review ›
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 by Lcunningham90 - from 2 mos ago

Alls they care about is making windows pop up over and over on internet explorer just so I have to pay a monthly fee. Then the pop ups vani Read full review ›
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 by Anonymous - from 2 mos ago

service rewive is good Read full review ›
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 by Anonymous - from 3 mos ago

The voice was garbled but the instructions were clear. The tech was superb. The tech patiently stayed with it for 2+ hours. Read full review ›
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 by displeased - from 3 mos ago

The automated service is HORRIBLE - if you don't have a service number, you have to figure out how to get to a HUMAN! 3 days of calls, being Read full review ›
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 by LUCY - from 4 mos ago

THE BEST EVER. I HAVE HAD PROBLEMS WITH MY PC AND THEIR STAFF HAVE ALWAYS FIXED EVERYTHING IN A TIMELY MANNER. I JUST HAD A SCAM/SECURITY SC Read full review ›
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 by kart180 - from 4 mos ago

Very helpful and useful, Friendly Read full review ›
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 by alphaa10 - from 5 mos ago

This went well-- apparently, Dell feedback is making a difference. My Dell customer service representative in the Philippines was courteous, Read full review ›
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 by prbeck - from 5 mos ago

have called this number 20 times. 5 times have been hung up on. only once did they try to help - sent me a repair disk. took me 2 weeks to r Read full review ›
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 by Tech55555 - from 5 mos ago

I either can't get through and/or the past 4 times in a row they've hung up on me as I start describing my issue! UNACCEPTABLE! and frustra Read full review ›
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