Dell - Tech Support: this number was excellent for me. I answered a...

A Dell - Tech Support customer review by GetHuman user ~will from November 28th, 2017

Background on ~will's case

GetHuman: ~will - can you tell our other Dell - Tech Support customers when your case took place?
~will: Sure. It was late at night, on November 18th.
GetHuman: Did you reach out to Dell - Tech Support, and if so, how?
~will: I used the 877-293-1197 number I found for on the GetHuman Dell - Tech Support customer phone number page I was on: Dell - Tech Support Customer Service Phone Number
GetHuman: And which of these common Dell - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows ~will a list of common Dell - Tech Support problems)
~will: "Refund a Charge" was why I was trying to call.

~will's review of Dell - Tech Support customer service

GetHuman: So how would you sum up your experience for GetHuman's Dell - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~will: this number was excellent for me. I answered a few necessary questions and immediately connected to an extremely knowledgeable tech . Could not ask for a better encounter. Thanks. Will.
GetHuman: Let's quantify your experience contacting Dell - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Dell - Tech Support problem?
~will: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~will: I'd give them a five out of five on communication.
GetHuman: And what about Dell - Tech Support's ability to quickly and effectively address your problem?
~will: For that I would say five out of five.
GetHuman: And finally- any advice for other Dell - Tech Support customers?
~will: Call them early in the day or late. Don't forget any personal or account information you might need for Dell - Tech Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~will taken from his Dell - Tech Support customer service problem that occurred on November 18th, 2017.

Dell - Tech Support

4.27 of 5 stars | 71 reviews

~will's Dell - Tech Support Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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