Delta Airlines Skymiles: I was disconnected after waiting ** minutes now...
A Delta Airlines Skymiles customer review by GetHuman user ~mel seba from November 21st, 2017
Background on ~mel seba's case
GetHuman: ~mel seba - can you tell our other Delta Airlines Skymiles customers when your case took place?
~mel seba: Yup. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Delta Airlines Skymiles, and if so, how?
GetHuman: And which of these common Delta Airlines Skymiles customer issues best describes the reason you wanted to talk to them?
(Shows ~mel seba a list of common Delta Airlines Skymiles problems)
~mel seba: "Change flight" was why I was trying to call.
~mel seba's review of Delta Airlines Skymiles customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines Skymiles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mel seba: I was disconnected after waiting ** minutes now I'm trying all over again and its been ** minutes!!!!!
GetHuman: Let's quantify your experience contacting Delta Airlines Skymiles. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines Skymiles problem?
~mel seba: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mel seba: I'd give them a three out of five on communication.
GetHuman: And what about Delta Airlines Skymiles's ability to quickly and effectively address your problem?
~mel seba: For that I would say one out of five.
GetHuman: And finally- any advice for other Delta Airlines Skymiles customers?
~mel seba: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines Skymiles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mel seba taken from his Delta Airlines Skymiles customer service problem that occurred on November 13th, 2017.