Delta Airlines Customer Reviews

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Delta Airlines Ratings Summary

SUPPORT QUALITY
3.4
OUT OF 5
COMMUNICATION
3.6
OUT OF 5
RESPONSIVENESS
17.5
MINUTES - AVERAGE
OVERALL RATING
3.3
OUT OF 5


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Recent Delta Airlines Reviews 1 - 15 of 995

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 by Anonymous - from 2 days ago

Never got an response after 4 days and multiple times on hold from 15 minutes to over an hour. Read full review ›
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 by anonymous - from 3 days ago

the wait was long but she was able to help me immediately. Read full review ›
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 by Anonymous - from 4 days ago

great! Read full review ›
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 by Anonymous - from 5 days ago

Worked fine to use the callback. Convenient while doing errands. 18 min between my call and their returning it, as predicted. Read full review ›
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 by Anonymous - from 8 days ago

Customer Service seems to have diminished via phone and email! Read full review ›
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 by whatwhaaaat - from 8 days ago

Waited forever, but customer service was great. Read full review ›
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 by whatwhaaaat - from 8 days ago

I waited forever, but the representative was quite hlpful. Read full review ›
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 by Gail Costa - from 12 days ago

ON HOLD 15 MINUTES BUT GOT THE ANSWER Read full review ›
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 by Anonymous - from 15 days ago

I hope they fly better than their customer service. Read full review ›
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 by Anonymous - from 15 days ago

The wait time sucked. The customer service was good. Read full review ›
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 by Anonymous - from 18 days ago

Just had a question about how to pack medications and they answered immediately. The wait time was between 1-2 minutes and that's all it was Read full review ›
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 by Anonymous - from 18 days ago

great communication and all solved in less than 2 minutes. Read full review ›
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 by Anonymous - from 21 days ago

quick questions about how to use miles Read full review ›
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 by Anonymous - from 24 days ago

I appreciate not having to wait long before getting a customer service agent. I did have to stay on hold for about 4 minutes for them to ca Read full review ›
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 by Anonymous - from 27 days ago

good Read full review ›
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