Delta Airlines Customer Reviews

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Delta Airlines Ratings Summary

SUPPORT QUALITY
3.4
OUT OF 5
COMMUNICATION
3.6
OUT OF 5
RESPONSIVENESS
17.0
MINUTES - AVERAGE
OVERALL RATING
3.3
OUT OF 5


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Recent Delta Airlines Reviews 1 - 15 of 995

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 by Anonymous - from 19 hrs ago

no one ever answered. I finally hung up in frustration Read full review ›
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 by druless - from 1 day ago

Better number is 800-325-1551 Read full review ›
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 by Anonymous - from 1 day ago

selected the 'call back' option. they called back in an hour and promptly directed me to a full mailbox and hung up on me. GREAT service guy Read full review ›
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 by Anonymous - from 1 day ago

Representative was pleasant Read full review ›
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 by Mkildal - from 4 days ago

Never talked to a human. Three separate calls ACTUALLY wasted 2 hours 35 minutes of my life. Yes, there was bad weather, but this is the lar Read full review ›
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 by croth - from 4 days ago

After being on "hold" 1 hr 24min. I did call back. after almost 3 hrs. Eric, was nice & helped, but never gave me conformation # or e-mailed Read full review ›
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 by Anonymous - from 4 days ago

Over 90 minutes on hold. Sucks Read full review ›
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 by Annoyed - from 4 days ago

Awful. Unbelievably horrible. Actually took 120 minutes, but I could not enter a time more than 99 minutes. Very unlikely to fly Delta again Read full review ›
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 by Annoyed - from 4 days ago

Unbelievably bad service. Unacceptable. Actually took 120 minutes, but I could not enter a number larger than 99. Read full review ›
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 by IAMC - from 6 days ago

Short wait (9 mins on Friday at approx 4:30pm EST) and received help right away for somewhat complex issue. Resolved and happy! Read full review ›
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 by Anonymous - from 8 days ago

Lots of winter storms this week. Had to wait 1:46 before first representative picked up. They transferred me (another few minutes on hold) t Read full review ›
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 by DJATTON - from 8 days ago

Never answered! Couldn't wait any longer! This was my second attempt. My first call took 60 mins-CustSvc said she could not find me a fligh Read full review ›
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 by hpydelta - from 8 days ago

I called Delta twice. First, on their general number. I input my skymiles number and requested they call me back. They estimated wait time w Read full review ›
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 by escapeartist13 - from 8 days ago

OK, so it is snowing, I want to add a child to my itinerary and cannot do online. Need a person. Read full review ›
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 by MaoClare - from 9 days ago

Really? Almost a half hour on hold - I finally had to hang up. Read full review ›
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