Delta Airlines Customer Reviews

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Delta Airlines Ratings Summary

SUPPORT QUALITY
3.4
OUT OF 5
COMMUNICATION
3.6
OUT OF 5
RESPONSIVENESS
17.5
MINUTES - AVERAGE
OVERALL RATING
3.3
OUT OF 5


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Recent Delta Airlines Reviews 1 - 15 of 995

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 by clsegal - from 2 days ago

Never got person Read full review ›
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 by tehillimlady - from 2 days ago

Got through very quickly when regular 800 number said one hour wait! BUT customer service disappointed me. Can't even get refund on comfort Read full review ›
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 by Anonymous - from 3 days ago

fairly prompt very helpful Read full review ›
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 by ya ya - from 5 days ago

I've been on hold 2:30 mins as I type this message. You need to allow for one more digit on your minute field. Iam usually a nice person and Read full review ›
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 by colorofmyhart - from 6 days ago

Waited for almost three hours...no answer. Not very happy and I have a circumstance that makes it so I have to use the phone number instead Read full review ›
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 by Joseph - from 6 days ago

Hung up after more than 2.5 hours on hold with no response Read full review ›
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 by Very Angry customer - from 6 days ago

I am still on hold after 165 minutes, I being calling for 3 days and I have never get an answer.. This is the worst airline ever. Read full review ›
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 by Anonymous - from 6 days ago

3 phone calls all lasted more then 45 min. All calls were dropped into silence Read full review ›
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 by Anonymous - from 7 days ago

did not get through---TWICE Read full review ›
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 by Anonymous - from 7 days ago

Called Delta and opted to have them return a call in "2 hours." 4 hours later they robo call you and then PUT YOU ON HOLD. Delta custome Read full review ›
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 by Thayana - from 7 days ago

My 70 years old mother and my 3 years old grandson are without assistance in Atlanta after delay on flying from Orlando w Read full review ›
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 by Anonymous - from 7 days ago

Am skymiles member needed to change reservations...on hold for over 2 hours Read full review ›
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 by Anonymous - from 7 days ago

My hold time was actually longer than the flight I was trying to change. Read full review ›
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 by 120 - from 7 days ago

I'm traveling with my grandson (10 yrs old;has HDAD)and cannot get seats together on a long flight. First time he's flying & first time we'r Read full review ›
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 by ananda - from 8 days ago

good service. they call you back so you don't have to wait on hold. Read full review ›
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