Delta Airlines: Crystal (?) Sorry if misspelled... You were exc...

A Delta Airlines customer review by GetHuman user ~Joyce Miyamoto from November 24th, 2017

Background on ~Joyce Miyamoto's case

GetHuman: ~Joyce Miyamoto - can you tell our other Delta Airlines customers when your case took place?
~Joyce Miyamoto: Yes. It was afternoon, on November 20th.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
~Joyce Miyamoto: I used the 800-221-1212 number I found for on the GetHuman Delta Airlines customer phone number page I was on: Delta Airlines Customer Service Phone Number
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Joyce Miyamoto a list of common Delta Airlines problems)
~Joyce Miyamoto: "Billing" was why I was trying to call.

~Joyce Miyamoto's review of Delta Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joyce Miyamoto: Crystal (?) Sorry if misspelled... You were exceptionally helpful with my inquiry and anxiety for my connecting flights out of LAX to JFK and for providing further service. Mahalo Crystal!
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~Joyce Miyamoto: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joyce Miyamoto: I'd give them a three out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~Joyce Miyamoto: For that I would say five out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~Joyce Miyamoto: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joyce Miyamoto taken from his Delta Airlines customer service problem that occurred on November 20th, 2017.

Delta Airlines

3.10 of 5 stars | 407 reviews

~Joyce Miyamoto's Delta Airlines Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Delta Airlines, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Delta Airlines in any way.

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