Delta Airlines: Hold was worth the wait! I got the answers that...

A Delta Airlines customer review by GetHuman user ~Admin Assistant girl from November 26th, 2017

Background on ~Admin Assistant girl's case

GetHuman: ~Admin Assistant girl - can you tell our other Delta Airlines customers when your case took place?
~Admin Assistant girl: Yes I can. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
~Admin Assistant girl: I used the 800-221-1212 number I found for on the GetHuman Delta Airlines customer phone number page I was on: Delta Airlines Customer Service Phone Number
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Admin Assistant girl a list of common Delta Airlines problems)
~Admin Assistant girl: "Refund" was why I was trying to call.

~Admin Assistant girl's review of Delta Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Admin Assistant girl: Hold was worth the wait! I got the answers that I needed about a confusing charge.
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~Admin Assistant girl: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Admin Assistant girl: I'd give them a five out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~Admin Assistant girl: For that I would say four out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~Admin Assistant girl: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Admin Assistant girl taken from his Delta Airlines customer service problem that occurred on November 22nd, 2017.

Delta Airlines

3.10 of 5 stars | 407 reviews

~Admin Assistant girl's Delta Airlines Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Delta Airlines, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Delta Airlines in any way.

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