Delta Airlines: ON HOLD ** MINUTES BUT GOT THE ANSWER
A Delta Airlines customer review by GetHuman user ~Gail Costa from November 27th, 2017
Background on ~Gail Costa's case
GetHuman: ~Gail Costa - can you tell our other Delta Airlines customers when your case took place?
~Gail Costa: Sure. It was afternoon, on November 25th.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Gail Costa a list of common Delta Airlines problems)
~Gail Costa: "Make a booking" was why I was trying to call.
~Gail Costa's review of Delta Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gail Costa: ON HOLD ** MINUTES BUT GOT THE ANSWER
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~Gail Costa: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gail Costa: I'd give them a five out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~Gail Costa: For that I would say five out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~Gail Costa: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gail Costa taken from his Delta Airlines customer service problem that occurred on November 25th, 2017.