Delta Dental: a ** hour service was closed, unbelivable

A Delta Dental customer review by GetHuman user ~denise from November 20th, 2017

Background on ~denise's case

GetHuman: ~denise - can you tell our other Delta Dental customers when your case took place?
~denise: Yeah. It was morning, on November 14th.
GetHuman: Did you reach out to Delta Dental, and if so, how?
~denise: I used the 888-335-8227 number I found for on the GetHuman Delta Dental customer phone number page I was on: Delta Dental Customer Service Phone Number
GetHuman: And which of these common Delta Dental customer issues best describes the reason you wanted to talk to them?
(Shows ~denise a list of common Delta Dental problems)
~denise: "Payments" was why I was trying to call.

~denise's review of Delta Dental customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta Dental customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~denise: a ** hour service was closed, unbelivable
GetHuman: Let's quantify your experience contacting Delta Dental. On a scale of 1 to 5, how easy is it go get help on a Delta Dental problem?
~denise: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~denise: I'd give them a five out of five on communication.
GetHuman: And what about Delta Dental's ability to quickly and effectively address your problem?
~denise: For that I would say four out of five.
GetHuman: And finally- any advice for other Delta Dental customers?
~denise: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Dental to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~denise taken from his Delta Dental customer service problem that occurred on November 14th, 2017.

Delta Dental

5.00 of 5 stars | 30 reviews

~denise's Delta Dental Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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