Denny's Corp: Never answered phone. Went to Dennys Woodland H...

A Denny's Corp customer review by GetHuman user ~DD from November 22nd, 2017

Background on ~DD's case

GetHuman: ~DD - can you tell our other Denny's Corp customers when your case took place?
~DD: Sure. It was evening, on November 20th.
GetHuman: Did you reach out to Denny's Corp, and if so, how?
~DD: I used the 800-733-6697 number I found for on the GetHuman Denny's Corp customer phone number page I was on: Denny's Corp Customer Service Phone Number
GetHuman: And which of these common Denny's Corp customer issues best describes the reason you wanted to talk to them?
(Shows ~DD a list of common Denny's Corp problems)
~DD: "Make a reservation" was why I was trying to call.

~DD's review of Denny's Corp customer service

GetHuman: So how would you sum up your experience for GetHuman's Denny's Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DD: Never answered phone. Went to Dennys Woodland Hills Ca, I was charged ***% on my card for a tip. I asked about it blond waitress said she would reverse it. She then charged my account again and then reversed it. She still debited my account for the ***% tip. No more Dennies for me! Not ever!
GetHuman: Let's quantify your experience contacting Denny's Corp. On a scale of 1 to 5, how easy is it go get help on a Denny's Corp problem?
~DD: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DD: I'd give them a one out of five on communication.
GetHuman: And what about Denny's Corp's ability to quickly and effectively address your problem?
~DD: For that I would say two out of five.
GetHuman: And finally- any advice for other Denny's Corp customers?
~DD: Call them early in the day or late. Don't forget any personal or account information you might need for Denny's Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DD taken from his Denny's Corp customer service problem that occurred on November 20th, 2017.

Denny's Corp

2.32 of 5 stars | 142 reviews

~DD's Denny's Corp Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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