Denon: Great help, too bad it was a bad CD that didn't...

A Denon customer review by GetHuman user GetHuman-441565 from November 2nd, 2017

Background on GetHuman-441565's case

GetHuman: GetHuman-441565 - can you tell our other Denon customers when your case took place?
GetHuman-441565: Yes I can. It was morning, on October 27th.
GetHuman: Did you reach out to Denon, and if so, how?
GetHuman-441565: I used the 201-762-6665 number I found for on the GetHuman Denon customer phone number page I was on: Denon Customer Service Phone Number
GetHuman: And which of these common Denon customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-441565 a list of common Denon problems)
GetHuman-441565: "Returns" was why I was trying to call.

GetHuman-441565's review of Denon customer service

GetHuman: So how would you sum up your experience for GetHuman's Denon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-441565: Great help, too bad it was a bad CD that didn't record.
GetHuman: Let's quantify your experience contacting Denon. On a scale of 1 to 5, how easy is it go get help on a Denon problem?
GetHuman-441565: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-441565: I'd give them a one out of five on communication.
GetHuman: And what about Denon's ability to quickly and effectively address your problem?
GetHuman-441565: For that I would say two out of five.
GetHuman: And finally- any advice for other Denon customers?
GetHuman-441565: Call them early in the day or late. Don't forget any personal or account information you might need for Denon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-441565 taken from his Denon customer service problem that occurred on October 27th, 2017.

Denon

2.00 of 5 stars | 14 reviews

GetHuman-441565's Denon Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Denon, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Denon in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!