Denver Post: Your delivery ***** and what is going on with i...

A Denver Post customer review by GetHuman user ~Gary Palmeri from November 20th, 2017

Background on ~Gary Palmeri's case

GetHuman: ~Gary Palmeri - can you tell our other Denver Post customers when your case took place?
~Gary Palmeri: Yeah. It was afternoon, on November 14th.
GetHuman: Did you reach out to Denver Post, and if so, how?
~Gary Palmeri: I used the 303-832-3232 number I found for on the GetHuman Denver Post customer phone number page I was on: Denver Post Customer Service Phone Number
GetHuman: And which of these common Denver Post customer issues best describes the reason you wanted to talk to them?
(Shows ~Gary Palmeri a list of common Denver Post problems)
~Gary Palmeri: "Lower my bill" was why I was trying to call.

~Gary Palmeri's review of Denver Post customer service

GetHuman: So how would you sum up your experience for GetHuman's Denver Post customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gary Palmeri: Your delivery ***** and what is going on with it it was great when I had Lynette Clary doing it I could bet on her to be on time all the time not what I have today and we did not get ALL of the paper and we did not get a paper on this last sat. but you give it to me on sunday not good I do not read yesterdays news wasts of time. Get this straight or I will dum this paper fast I have had it we never now when it is coming and the times of late NO paper check my records of calling.
GetHuman: Let's quantify your experience contacting Denver Post. On a scale of 1 to 5, how easy is it go get help on a Denver Post problem?
~Gary Palmeri: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gary Palmeri: I'd give them a one out of five on communication.
GetHuman: And what about Denver Post's ability to quickly and effectively address your problem?
~Gary Palmeri: For that I would say five out of five.
GetHuman: And finally- any advice for other Denver Post customers?
~Gary Palmeri: Call them early in the day or late. Don't forget any personal or account information you might need for Denver Post to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gary Palmeri taken from his Denver Post customer service problem that occurred on November 14th, 2017.

Denver Post

1.89 of 5 stars | 100 reviews

~Gary Palmeri's Denver Post Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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