Diamond Resorts and Hotels: I was told that they were processing my complai...
A Diamond Resorts and Hotels customer review by GetHuman user ~sampler is a fraud from November 22nd, 2017
Background on ~sampler is a fraud's case
GetHuman: ~sampler is a fraud - can you tell our other Diamond Resorts and Hotels customers when your case took place?
~sampler is a fraud: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to Diamond Resorts and Hotels, and if so, how?
GetHuman: And which of these common Diamond Resorts and Hotels customer issues best describes the reason you wanted to talk to them?
(Shows ~sampler is a fraud a list of common Diamond Resorts and Hotels problems)
~sampler is a fraud: "Cancel booking" was why I was trying to call.
~sampler is a fraud's review of Diamond Resorts and Hotels customer service
GetHuman: So how would you sum up your experience for GetHuman's Diamond Resorts and Hotels customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sampler is a fraud: I was told that they were processing my complaint and would have that department get back to me later in that day of in the morning the next. Been *.* days. Thinking about cancelling my ** day membership. Very difficult to get ahold of and even more difficult to speak to a sales rep that will not lie to me.
GetHuman: Let's quantify your experience contacting Diamond Resorts and Hotels. On a scale of 1 to 5, how easy is it go get help on a Diamond Resorts and Hotels problem?
~sampler is a fraud: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sampler is a fraud: I'd give them a five out of five on communication.
GetHuman: And what about Diamond Resorts and Hotels's ability to quickly and effectively address your problem?
~sampler is a fraud: For that I would say five out of five.
GetHuman: And finally- any advice for other Diamond Resorts and Hotels customers?
~sampler is a fraud: Call them early in the day or late. Don't forget any personal or account information you might need for Diamond Resorts and Hotels to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sampler is a fraud taken from his Diamond Resorts and Hotels customer service problem that occurred on November 14th, 2017.