Dick's Sporting Goods: Woman Darlene was so helpful, understood our co...
A Dick's Sporting Goods customer review by GetHuman user ~Bob in Grafton from November 27th, 2017
Background on ~Bob in Grafton's case
GetHuman: ~Bob in Grafton - can you tell our other Dick's Sporting Goods customers when your case took place?
~Bob in Grafton: Yes. It was evening, on November 17th.
GetHuman: Did you reach out to Dick's Sporting Goods, and if so, how?
GetHuman: And which of these common Dick's Sporting Goods customer issues best describes the reason you wanted to talk to them?
(Shows ~Bob in Grafton a list of common Dick's Sporting Goods problems)
~Bob in Grafton: "Complaint" was why I was trying to call.
~Bob in Grafton's review of Dick's Sporting Goods customer service
GetHuman: So how would you sum up your experience for GetHuman's Dick's Sporting Goods customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bob in Grafton: Woman Darlene was so helpful, understood our concerns, was so nice and helpful...
GetHuman: Let's quantify your experience contacting Dick's Sporting Goods. On a scale of 1 to 5, how easy is it go get help on a Dick's Sporting Goods problem?
~Bob in Grafton: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bob in Grafton: I'd give them a five out of five on communication.
GetHuman: And what about Dick's Sporting Goods's ability to quickly and effectively address your problem?
~Bob in Grafton: For that I would say three out of five.
GetHuman: And finally- any advice for other Dick's Sporting Goods customers?
~Bob in Grafton: Call them early in the day or late. Don't forget any personal or account information you might need for Dick's Sporting Goods to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bob in Grafton taken from his Dick's Sporting Goods customer service problem that occurred on November 17th, 2017.