Digis: Amazing, always helpful
A Digis customer review by GetHuman user GetHuman-17228 from November 22nd, 2017
Background on GetHuman-17228's case
GetHuman: GetHuman-17228 - can you tell our other Digis customers when your case took place?
GetHuman-17228: Yup. It was morning, on November 15th.
GetHuman: Did you reach out to Digis, and if so, how?
GetHuman: And which of these common Digis customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-17228 a list of common Digis problems)
GetHuman-17228: "None of those really matches why I wanted to call Digis that day." was why I was trying to call.
GetHuman-17228's review of Digis customer service
GetHuman: So how would you sum up your experience for GetHuman's Digis customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-17228: Amazing, always helpful
GetHuman: Let's quantify your experience contacting Digis. On a scale of 1 to 5, how easy is it go get help on a Digis problem?
GetHuman-17228: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-17228: I'd give them a one out of five on communication.
GetHuman: And what about Digis's ability to quickly and effectively address your problem?
GetHuman-17228: For that I would say three out of five.
GetHuman: And finally- any advice for other Digis customers?
GetHuman-17228: Call them early in the day or late. Don't forget any personal or account information you might need for Digis to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-17228 taken from his Digis customer service problem that occurred on November 15th, 2017.
Digis
2.33 of 5 stars | 19 reviews
GetHuman-17228's Digis Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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