DirecTV Customer Reviews

“I still was put into the automated system and really needed a person, so the FIFTH time I called, I didn't respond to any prompts. I finall” Read full review ›

Write your own review...

by Anonymous - from 10 days ago

“Took 3 calls before I could get the "free 3-month trial" of premium channels removed. They read their script all the way through even though” Read full review ›

Write your own review...

by Anonymous - from 15 days ago

“wouldn't really answer my simple question, wanted to sell me... customer service 1st job... Listen to request!” Read full review ›

Write your own review...

by Anonymous - from 1 mo ago

“good service, thanx” Read full review ›

Write your own review...

by Anonymous - from 1 mo ago

“Took me 15 minutes to get throught the first time and then, when talking to a human, they managed to drop me when trying to transfer to the ” Read full review ›

Write your own review...

by Anonymous - from 1 mo ago

“Helpful, courteous, understanding, and just plain great!” Read full review ›

Write your own review...

by Roger S - from 1 mo ago

“tech "remedy" made matters worse the next time I turned on TV” Read full review ›

Write your own review...

by Cottagegal - from 1 mo ago

“I love DirecTV. I always get excellent customer service and all my questions are answered.M” Read full review ›

Write your own review...

by jhalford25 - from 2 mos ago

“Agent had the necessary knowledge to solve my problem. Thanks, James Halford” Read full review ›

Write your own review...

by Anonymous - from 2 mos ago

“My problem was one not experienced in a long time. After explaining it to tech he had immediate answer re what it sounded like to him. Remo” Read full review ›

Write your own review...

by Johnny Awesome - from 2 mos ago

“This number is awesome” Read full review ›

Write your own review...

by ffg - from 3 mos ago

“Since the software change in DirecTV, there is a lag in changing channels, bringing up list and/or guide. ” Read full review ›

Write your own review...

by Anonymous - from 3 mos ago

“guys,i believe before u enter in one agreement/contract.make sure to review all the things that the crep will give you.listen...Most of amer” Read full review ›

Write your own review...

by scott91406 - from 4 mos ago

“I cancelled due to their poor customer service and they didn't seem to want to hook my service up at my new house. Now they are trying to c” Read full review ›

« Newest ‹ Prev Page 1 2 3 4 5 6 Next 15 › Oldest »

Long wait? Great service?

We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful DirecTV information besides reviews

Most commonly sought information by DirecTV customers looking for reviews

›
DirecTV Tips Tips, shortcuts, and time-savers from other customers like you
›
Best DirecTV Phone Number Working together, the customer community always uncovers the absolute best way to call DirecTV
›
Best Way to Contact DirecTV There is also call-back, email, chat, and other contact information - and customers have voted for the best ones

Get Mobile