DirecTV Customer Review - Kaye

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Review by Kaye from Jan 31, 2010

by Kaye - 2 years ago

“I pay on time. Direct added programs as a "gift" without my permission then charged me for them for 6 mos. By the time I noticed, they told me I had ordered them online, like I wouldn't know if I ordered new programs. I waited an hour for a "supervisor" after talking to a Polish agent (unintelligible) and was told I was lying when I explained what they had done. Then, he hung up on me. Contact the FBI for fraud. Call this company if you want a heart attack.”

Overall Quality
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Waited

90 mins

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