DirecTV Customer Reviews - Page 2

HomeRead Customer ReviewsDirecTV Customer ReviewsPage 2

DirecTV Ratings Summary

SUPPORT QUALITY
3.0
OUT OF 5
COMMUNICATION
3.3
OUT OF 5
RESPONSIVENESS
13.6
MINUTES - AVERAGE
OVERALL RATING
3.5
OUT OF 5


See how DirecTV has done over time on our DirecTV ratings page.
Don't forget to weigh in
Add your review
Make sure you rate DirecTV too - we need to keep each other informed!


Recent DirecTV Reviews 16 - 30 of 220

Write your own review... 

 by nicole crowe - from 4 mos ago

unbelievably rude Read full review ›
Write your own review... 

 by likes technology - from 4 mos ago

My DVR bit the dust and I had to call for a replacement, and then call again to activate the new box. Both times my wait time was next to n Read full review ›
Write your own review... 

 by tis - from 4 mos ago

Their contact centers are out-sourced to foreign companies. I couldnt understand them at all. They sent the installer to my old address. had Read full review ›
Write your own review... 

 by Anonymus - from 4 mos ago

I was having difficulties with on demand and how at&t tricked us in to directv,so we needed an internet cable,so they gave us an offer for a Read full review ›
Write your own review... 

 by Anonymous - from 4 mos ago

Customer service is the ABSOLUTE WORST... They outsource to other countries, good luck in understanding these people. They constantly read f Read full review ›
Write your own review... 

 by Angela - from 4 mos ago

The initial response was quick. I explained my dilemma, reciting all of the necessary information neatly written down in front of me, then w Read full review ›
Write your own review... 

 by ScrewedConsumer - from 4 mos ago

I discovered that I was over-charged by Direct TV for 3 years for 2 standard receivers that I had disconnected in 2008 (when we upgraded our Read full review ›
Write your own review... 

 by Dan - from 5 mos ago

Fastest I've ever talked to a service rep! Read full review ›
Write your own review... 

 by Anonymous - from 5 mos ago

I would have probably recommended DirecTV over Dish if it wasn't for the fact that I just got a call from a collector saying that I owed for Read full review ›
Write your own review... 

 by reeniemeans - from 5 mos ago

We have been customers for 16 years but when our one year old leased receiver broke they wanted to charge us to ship the new one AND KEEP OU Read full review ›
Write your own review... 

 by Sara - from 5 mos ago

Great Read full review ›
Write your own review... 

 by Bob - from 5 mos ago

Very quick, excellent communication, problem was solved quick and easily; couldn't have been better. Read full review ›
Write your own review... 

 by cory - from 6 mos ago

No problems at all. Good service Read full review ›
Write your own review... 

 by Jeff - from 6 mos ago

Good number to call. Got right to customer service Read full review ›
Write your own review... 

 by James - from 6 mos ago

Press 1 and got right to customer service Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful DirecTV information besides reviews

Most commonly sought information by DirecTV customers looking for reviews
Share with friends
Improve support for you and others - How
Follow us
Get Mobile