Discover Customer Reviews

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Discover Ratings Summary

SUPPORT QUALITY
4.4
OUT OF 5
COMMUNICATION
4.5
OUT OF 5
RESPONSIVENESS
3.5
MINUTES - AVERAGE
OVERALL RATING
4.7
OUT OF 5


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Recent Discover Reviews 1 - 15 of 35

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 by Anonymous - from 7 days ago

ok, I was a bit confused. 0 didn't work at certain menus. So I gave my last four of SS and last 4 of account. and then i pressed 0's. Sure e Read full review ›
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 by Anonymous - from 2 mos ago

I'm still on hold after 40 minutes. Read full review ›
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 by bleep you - from 7 mos ago

Why bother. Got to someone but they didn't know their head from their foot. They can all rot in hell. I like the card but this person in AZ Read full review ›
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 by Eric - from 7 mos ago

Directed to their Arizona call center - waited 45 seconds top. Explained I was late making a payment due to a move and the operater themselv Read full review ›
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 by texasrich3 - from 7 mos ago

have never had anything but excellent service in over 20 years. Read full review ›
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 by qbertfan - from 9 mos ago

The representative was very helpful and even waived a fee. By the way, pressing zero at each prompt was key - otherwise the system told me t Read full review ›
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 by Anonymous - from 9 mos ago

Very helpful Read full review ›
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 by Anonymous - from 9 mos ago

Got me straight to a customer service rep, who put me in the queue for the department I needed. Wait time there was under 30 seconds. Read full review ›
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 by Lloyd - from 10 mos ago

The young lady was very helpful and quick. Read full review ›
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 by myra - from 10 mos ago

she was polite, but not really interested in researching the issue. standard responses, no real initiative. Read full review ›
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 by srercrcr - from 10 mos ago

ok Read full review ›
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 by Anonymous - from 1 yr ago

Call went to Ohio Read full review ›
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 by Anonymous - from 1 yr ago

Discover rep answered right away after I confirmed the last four of my social. Read full review ›
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 by Anonymous - from 1 yr ago

Excellent, FAST! Read full review ›
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 by Anonymous - from 1 yr ago

quick response, resolved the problem promptly Read full review ›
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