Disney Cruise Line: nice people nice service
A Disney Cruise Line customer review by GetHuman user GetHuman-132364 from November 24th, 2017
Background on GetHuman-132364's case
GetHuman: GetHuman-132364 - can you tell our other Disney Cruise Line customers when your case took place?
GetHuman-132364: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Disney Cruise Line, and if so, how?
GetHuman: And which of these common Disney Cruise Line customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-132364 a list of common Disney Cruise Line problems)
GetHuman-132364: "Complaint" was why I was trying to call.
GetHuman-132364's review of Disney Cruise Line customer service
GetHuman: So how would you sum up your experience for GetHuman's Disney Cruise Line customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-132364: nice people nice service
GetHuman: Let's quantify your experience contacting Disney Cruise Line. On a scale of 1 to 5, how easy is it go get help on a Disney Cruise Line problem?
GetHuman-132364: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-132364: I'd give them a two out of five on communication.
GetHuman: And what about Disney Cruise Line's ability to quickly and effectively address your problem?
GetHuman-132364: For that I would say five out of five.
GetHuman: And finally- any advice for other Disney Cruise Line customers?
GetHuman-132364: Call them early in the day or late. Don't forget any personal or account information you might need for Disney Cruise Line to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-132364 taken from his Disney Cruise Line customer service problem that occurred on November 16th, 2017.