Disney Movie Club: I just want to email disneymovieclub about my c...
A Disney Movie Club customer review by GetHuman user ~ethel helen from November 25th, 2017
Background on ~ethel helen's case
GetHuman: ~ethel helen - can you tell our other Disney Movie Club customers when your case took place?
~ethel helen: Yup. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Disney Movie Club, and if so, how?
GetHuman: And which of these common Disney Movie Club customer issues best describes the reason you wanted to talk to them?
(Shows ~ethel helen a list of common Disney Movie Club problems)
~ethel helen: "Account Setup" was why I was trying to call.
~ethel helen's review of Disney Movie Club customer service
GetHuman: So how would you sum up your experience for GetHuman's Disney Movie Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ethel helen: I just want to email disneymovieclub about my current bill how hard can this be?
GetHuman: Let's quantify your experience contacting Disney Movie Club. On a scale of 1 to 5, how easy is it go get help on a Disney Movie Club problem?
~ethel helen: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ethel helen: I'd give them a three out of five on communication.
GetHuman: And what about Disney Movie Club's ability to quickly and effectively address your problem?
~ethel helen: For that I would say four out of five.
GetHuman: And finally- any advice for other Disney Movie Club customers?
~ethel helen: Call them early in the day or late. Don't forget any personal or account information you might need for Disney Movie Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ethel helen taken from his Disney Movie Club customer service problem that occurred on November 16th, 2017.