Disney Movie Club: Awesome! Answered right away and was very frien...
A Disney Movie Club customer review by GetHuman user ~Satisfied Customer from November 28th, 2017
Background on ~Satisfied Customer's case
GetHuman: ~Satisfied Customer - can you tell our other Disney Movie Club customers when your case took place?
~Satisfied Customer: Sure. It was evening, on November 19th.
GetHuman: Did you reach out to Disney Movie Club, and if so, how?
GetHuman: And which of these common Disney Movie Club customer issues best describes the reason you wanted to talk to them?
(Shows ~Satisfied Customer a list of common Disney Movie Club problems)
~Satisfied Customer: "Refund a Charge" was why I was trying to call.
~Satisfied Customer's review of Disney Movie Club customer service
GetHuman: So how would you sum up your experience for GetHuman's Disney Movie Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Satisfied Customer: Awesome! Answered right away and was very friendly and helpful. Solved my issue with ease!
GetHuman: Let's quantify your experience contacting Disney Movie Club. On a scale of 1 to 5, how easy is it go get help on a Disney Movie Club problem?
~Satisfied Customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Satisfied Customer: I'd give them a two out of five on communication.
GetHuman: And what about Disney Movie Club's ability to quickly and effectively address your problem?
~Satisfied Customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Disney Movie Club customers?
~Satisfied Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Disney Movie Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Satisfied Customer taken from his Disney Movie Club customer service problem that occurred on November 19th, 2017.