Disney Shopping: good, great
A Disney Shopping customer review by GetHuman user ~d from November 21st, 2017
Background on ~d's case
GetHuman: ~d - can you tell our other Disney Shopping customers when your case took place?
~d: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Disney Shopping, and if so, how?
GetHuman: And which of these common Disney Shopping customer issues best describes the reason you wanted to talk to them?
(Shows ~d a list of common Disney Shopping problems)
~d: "Cancel order" was why I was trying to call.
~d's review of Disney Shopping customer service
GetHuman: So how would you sum up your experience for GetHuman's Disney Shopping customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~d: good, great
GetHuman: Let's quantify your experience contacting Disney Shopping. On a scale of 1 to 5, how easy is it go get help on a Disney Shopping problem?
~d: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~d: I'd give them a four out of five on communication.
GetHuman: And what about Disney Shopping's ability to quickly and effectively address your problem?
~d: For that I would say three out of five.
GetHuman: And finally- any advice for other Disney Shopping customers?
~d: Call them early in the day or late. Don't forget any personal or account information you might need for Disney Shopping to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~d taken from his Disney Shopping customer service problem that occurred on November 20th, 2017.
Disney Shopping
3.67 of 5 stars | 3 reviews
~d's Disney Shopping Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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