DisneyStore.com: Customer rep Taylor was awesome!
A DisneyStore.com customer review by GetHuman user ~Pirate dad from November 19th, 2017
Background on ~Pirate dad's case
GetHuman: ~Pirate dad - can you tell our other DisneyStore.com customers when your case took place?
~Pirate dad: Sure. It was evening, on November 9th.
GetHuman: Did you reach out to DisneyStore.com, and if so, how?
GetHuman: And which of these common DisneyStore.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Pirate dad a list of common DisneyStore.com problems)
~Pirate dad: "Change order" was why I was trying to call.
~Pirate dad's review of DisneyStore.com customer service
GetHuman: So how would you sum up your experience for GetHuman's DisneyStore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pirate dad: Customer rep Taylor was awesome!
GetHuman: Let's quantify your experience contacting DisneyStore.com. On a scale of 1 to 5, how easy is it go get help on a DisneyStore.com problem?
~Pirate dad: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pirate dad: I'd give them a four out of five on communication.
GetHuman: And what about DisneyStore.com's ability to quickly and effectively address your problem?
~Pirate dad: For that I would say one out of five.
GetHuman: And finally- any advice for other DisneyStore.com customers?
~Pirate dad: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for DisneyStore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pirate dad taken from his DisneyStore.com customer service problem that occurred on November 9th, 2017.