DisneyStore.com: NOT HELPFULL AT ALL
A DisneyStore.com customer review by GetHuman user ~CHARLES MARTIN from November 25th, 2017
Background on ~CHARLES MARTIN's case
GetHuman: ~CHARLES MARTIN - can you tell our other DisneyStore.com customers when your case took place?
~CHARLES MARTIN: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to DisneyStore.com, and if so, how?
GetHuman: And which of these common DisneyStore.com customer issues best describes the reason you wanted to talk to them?
(Shows ~CHARLES MARTIN a list of common DisneyStore.com problems)
~CHARLES MARTIN: "Change order" was why I was trying to call.
~CHARLES MARTIN's review of DisneyStore.com customer service
GetHuman: So how would you sum up your experience for GetHuman's DisneyStore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CHARLES MARTIN: NOT HELPFULL AT ALL
GetHuman: Let's quantify your experience contacting DisneyStore.com. On a scale of 1 to 5, how easy is it go get help on a DisneyStore.com problem?
~CHARLES MARTIN: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CHARLES MARTIN: I'd give them a four out of five on communication.
GetHuman: And what about DisneyStore.com's ability to quickly and effectively address your problem?
~CHARLES MARTIN: For that I would say one out of five.
GetHuman: And finally- any advice for other DisneyStore.com customers?
~CHARLES MARTIN: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for DisneyStore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~CHARLES MARTIN taken from his DisneyStore.com customer service problem that occurred on November 19th, 2017.